Assistant Personal Banking Manager

Job Description

Responsibilities: Champion the one-stop personalbanking services at branches Explore and develop long-term banking relationships with customers Identify existing and prospective customers' needs of financial services, including both products & services Appropriately map and provide relevantand suitable financial products & services to meet existing and prospective customers' needs, including but not limited to bank account opening, mortgage, credit card, personal loan, insurance and other banking products & services Positively contribute and build the Branch's teamwork and team-spirit Support branch operations, including but not limited to the coordination and liaison with other internal departments of the Bank Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team Educate and train juniors, if needed Requirements: University degree or equivalent CSMwith qualifications in IIQE will be preferred (or pass IIQE1、2、3 before probation) PBM with qualifications in IIQE 1、2、3 & HKSI 1、7、8 Sound knowledge and at least 2 years' solid experiences in retail banking products & services With strong sales andservice orientation with outgoing personality and good communication skills, previous CS experiences a definite advantage Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth Highly agile in learning, adapting to ever-changing business environment, and with strong ability tocope with fast, dynamic pace Highly sensitive to customers' needs, able to provide quality services in exploring and fosteringbanking relationships among personal and corporate customers Proactive, mature, independent, customer-focused, and pleasant Proficient in both spoken and written English and Cantonese, Putonghua a definite plus