Assistant Manager/Senior Executive - HNI

Job Description

Function : Holidays Role : Assistant Manager/Senior Executive - HNI Level : Assistant Manager/Senior Executive Location : Mumbai/Gurgaon About the Function Holidays business caters to various segments of travelers travelling to every part of the globe. While the dynamic or customized travel and tour packages offer consumers an option to create and design their own holiday, the fixed departure holiday packages have a pre-designed itinerary. About the Role As a Destination Consultant, you are part of a whip-smart team responsible for planning holidays for affluent Individuals (High Net Worth Individuals). You should have in-depth understanding of the destinations and be able to recommend travel options (experiences / cities / itineraries) catering to luxury travel customers Our values of Creativity, Curiosity, Customer Focus and Continuous Improvement are showcased in innovative scalable solutions that raise challenging questions and demand creative and practical answers. What will you be doing: Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities Researching destination and travel prices, customs, weather conditions, reviews etc. Diagnosing the clients specifications and wishes and suggest suitable travel destinations and itineraries Responsible for maintaining relationship with client and ensuring repeat transactions Supply travelers with pertinent information and useful travel/holiday material Be available for scheduled calls with customer to share details of their travel plan Qualification & Experience: Graduation with minimum 2-6 years of experience in Business facing roles in similar profile. Key Success Factors for the Role: The position requires excellent communication and interpersonal skills Deep understanding of destination Connections with Tourism Board to understand destinations and build knowledge Excellent Sales skill and understanding of Luxury Travel segment Strong interpersonal & stakeholder management skills Good Microsoft Office (Power point and Excel) skills