Assistant Manager_Amdocs OMS Order fallout,Unix,SQL_Pune

About VOIS

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Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

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About VOIS India

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Total Experiance - 2-5 Yrs

Work mode -Hybrid

Work time - 24.7

Location - SP infocity Pune

Skills & Roles -

• The role involves managing order fallouts in OMS application and Triaging tickets raised for

  amdocs

  CRM,

  OMS

  and provisioning application.
• Key responsibilities include handling

  P1/P2 issues

  , engaging stakeholders, managing top offenders, and ensuring

  24.7 on-call

  support availability.
• The role also requires developing automations, maintaining SOP documents, and collaborating with various stakeholders to ensure smooth operations and service continuity.
• Good understanding of

  Unix, SQL

  & Remedy tools is essential.

India:

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By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we'll be in touch!