Assistant Manager, Trade Operations

Role Overview: As a member of the Operations team at Standard Chartered in Bangalore, your role is crucial in ensuring consistent delivery of high-quality services to customers by meeting or exceeding customer expectations, efficiency/accuracy standards, and good business processes/judgment. You will assist the Senior Manager in managing the cost budget allocated to the team, ensuring optimum resource utilization, implementing cost-reduction solutions, and minimizing wastage. Key Responsibilities: - Exhibit qualities that align with the group's strategy and treat customers with a human touch throughout all business stages. - Establish and maintain a close working relationship with customers to ensure prompt and effective responses to their business requirements. - Ensure compliance with business targets and own the business transactions of clients, ensuring completion at all levels/stages consistently. - Accurately check, process, and release all documents in compliance with statutory regulatory and internal operational instructions. - Handle transactions within approved limits continually, ensuring compliance with Group Money Laundering Prevention Policy and Procedures. - Scrutinize documents against letter of credit and ICC rules, identify discrepancies, articulate them clearly to clients, and prioritize transactions based on business and client requests. - Acquire relevant certifications like CDCS, CSDG, and ensure effective usage of TD functionality for transaction monitoring. - Manage the team effectively, plan leaves, provide training on processes, and maintain high motivation levels. - Uphold the values of the group and company, identify and mitigate risks on a continual basis, and comply with all applicable rules and regulations. - Comply with Group and Local Sanctions Policy and Procedures, display exemplary conduct, and lead the team to achieve the desired outcomes. - Effectively manage key stakeholders such as Country Offices, Regulators, Superiors, Peers, and Subordinates. - Identify continuous improvement initiatives, standardization opportunities, and actively participate in quality initiatives of the organization. Qualifications: - Academic Qualification: Any Graduate with relevant experience of 6-8 years - Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role - AML & Sanctions Training, yearly certification About Standard Chartered: Standard Chartered is an international bank with a history of over 170 years, dedicated to making a positive difference for clients, communities, and employees. The bank values diversity, inclusion, and continuous improvement, offering a purpose-driven career with opportunities for growth and impact. If you're ready to work for a bank that values difference, advocates inclusion, and drives commerce and prosperity while celebrating unique talents, Standard Chartered is the place for you.,