Assistant Manager

1. Operational Management

Oversee day-to-day restaurant operations ensuring smooth functioning.

Ensure all food preparation, service, and cleanliness meet Subways brand standards.

Maintain hygiene, safety, and sanitation protocols as per FSSAI and company guidelines.

Monitor product quality, freshness, and presentation at all times.

Ensure all equipment and facilities are properly maintained and in working condition.

2. Staff Management

Recruit, train, and supervise restaurant staff including Shift In-Charges, Sandwich Artists, and Helpers.

Prepare staff duty rosters and ensure adequate staffing during peak hours.

Motivate and guide team members to achieve sales and service targets.

Conduct performance evaluations and recommend rewards or disciplinary actions as needed.

3. Customer Service

Ensure every guest receives prompt, friendly, and professional service.

Handle escalated customer complaints and resolve issues effectively.

Maintain a positive and welcoming environment to enhance customer satisfaction and repeat business.

4. Sales and Profitability

Achieve monthly sales, revenue, and profitability targets.

Implement sales-building initiatives such as upselling, promotions, and combo offers.

Control operational costs, minimize wastage, and monitor daily cash flow.

Analyze sales reports and develop action plans for performance improvement.

5. Inventory and Cash Management

Oversee ordering, receiving, and storage of food and supplies.

Maintain accurate inventory records and conduct regular stock audits.

Ensure daily cash reconciliation, deposit accuracy, and documentation.

Monitor food cost and implement measures to reduce pilferage or wastage.

6. Compliance and Reporting

Ensure compliance with Subways operational manuals and company policies.

Maintain proper documentation for audits, licenses, and safety inspections.

Submit daily/weekly/monthly reports on sales, staff attendance, and operational updates to the Area Manager or HR.

Implement corrective actions based on inspection or audit feedback.

7. Leadership and Development

Foster a culture of teamwork, accountability, and continuous improvement.

Conduct regular team meetings to communicate goals, updates, and feedback.

Identify training needs and ensure consistent skill development among staff.Role & responsibilities

Preferred candidate profile

Were Hiring Passionate Leaders for Subway Kolkata!

If youve got QSR experience and the drive to grow we’ve got the opportunity.

Join the Subway Kolkata Leadership Team!

Are you ready to take charge, lead a team, and grow with one of the world’s most loved QSR brands?

We’re looking for passionate go-getters to join our Subway family in Kolkata!

Open Position:

Restaurant Manager

What We’re Looking For:

Age: 24 – 32 years

Minimum 2 years of experience in the Quick Service Restaurant (QSR) industry

Strong communication and leadership skills

Graduate

Male candidates preferred

Immediate joiners will be given priority

What’s In It For You:

Industry-standard salary (as above)

PF & ESIC benefits

Performance-based increments & bonuses

Career growth with a global brand

Location: South Kolkata (exact location shared post-selection)

send your CV to hrd@sfic.in

Or WhatsApp your resume to 9147138793