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Assistant Manager - Debt Management - SME

Assistant Manager - Debt Management - SME

Bajaj Finance

0 - 2 years

3 - 5 Lacs

hubli

Posted:Just now| Platform:

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Skills Required

finance management legal management debt management services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - SME
Assistant Manager - Debt Management Services - SME
Job Purpose
To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI targets. Continuously monitor Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide regular updates.

Understanding of legal guidelines related to repossession of products.

Proficiency in maintaining accurate records of customer interactions and transactions.

Experience in providing regular reports on collection activities and performance.

Ability to handle escalations promptly and effectively to resolve issues.

Experience in daily DRR (Daily Risk Report) management.

s in developing and implementing strategies to improve collection rates.

Experience in case-to-case tracking and resolution as per AOP within agreed timelines.

Expertise in portfolio management, debt collection strategy, and target achievement.

Knowledge of regulatory compliance, reporting and analysis, and risk management.

Experience in team leadership and vendor management.

Ability to coordinate with internal and external clients.

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Assistant Manager - Debt Management - SME