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Bajaj Finance
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Assistant Manager - Debt Management Services - Urban GCL

Assistant Manager - Debt Management Services - Urban GCL

Bajaj Finance

1 - 2 years

6 - 10 Lacs

mumbai goregaon

Posted:23 hours ago| Platform:

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Skills Required

finance management legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - Urban GCL
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets through customer or agency visits.

Ability to monitor performance and provide regular updates.

Knowledge of legal guidelines related to repossession of products.

Proficiency in maintaining records of customer interactions and transactions.

Experience in providing reports on collection activities and performance.

Ability to handle escalations and resolve issues promptly.

Familiarity with Daily DRR (Daily Risk Report) management.

Experience in developing strategies to improve collection rates.

Capability in case tracking and resolution within agreed timelines.

Skills in portfolio management and debt collection strategy.

Achievement of set targets and goals.

Understanding of regulatory compliance requirements.

Experience in reporting and analysis.

Risk management skills.

Team leadership experience.

Vendor management skills.

Ability to coordinate with internal and external clients.

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