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Assistant Manager - Debt Management Services - SME

Assistant Manager - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

ballia

Posted:7 hours ago| Platform:

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Skills Required

monitoring management legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - SME
Job Purpose
To achieve Debt Management Services targets of the respective branch assigned, ensuring PI targets are met. Continuously monitor Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily DRR (Daily Risk Report).

Develop and implement strategies to improve collection rates.

Track cases individually.

Ensure resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy development.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in debt management, collections, or a related field.

Strong understanding of regulatory guidelines and compliance requirements.

Ability to develop and implement effective collection strategies.

Strong analytical, reporting, and risk management skills.

Excellent communication, negotiation, and interpersonal skills.

Experience in team leadership and vendor management.

Ability to coordinate with internal and external stakeholders.

Proficiency with portfolio management and case tracking.

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Assistant Manager - Debt Management Services - SME