Job
Description
Catalog & Content Production: Hold sole responsibility of creation and production of cataloging content on-site, its quality and consistency in alignment to the Hopscotch brand philosophy Core Business Metrics - Cost of Catalog, Listing Turn-around-Time, Service Level Agreements, Productivity, Team Utilisation, Continuous Process Improvements, Content Quality, and Accountability for Cataloging Master Data for both marketplace and Hopscotch. Lead a team of 15+ catalog (content & image) associates who creates a daily catalog of over 500 products with information-rich content, visuals & ensures the customer experience through great product discovery. Work closely with the leadership and analytical teams in understanding the buying/category forecast & catalog volumes for the year, business priorities, outlining operational budgets, cost of cataloging and brand building Responsible to work as part of the core team for all category launches while adering to the maintenance of catalog quality across all platforms. Ensuring all vendor listings on the marketplace meet brand guidelines with strict adherence by developing production workflows and efficiencies in processes. Vendor Management: Develop and sustain long-standing relationships with company-approved vendors for photoshoots, image editing, and cataloging. Implementing vendor selection programs to ensure that the best vendors are secured in order to build scalability and support catalog/studio standards. Hosting pilots and onboarding Conducting interviews with new vendors and informing approved vendors of their responsibilities and obligations. Managing multiple Vendors - Production Companies for executing projects and Content Vendors, from framing contracts, signing agreements with legal depts and execution. Quality-related audit process - Evaluating current vendor performance & quality adherence by establishing standards by which to assess the performance of approved vendors. Continuous process improvement initiatives to improve vendor performance. Basic Qualifications 4+ years experience in digital catalog production, preferably in fashion retail/e-commerce. Being able to work autonomously, think both strategically and tactically and take full control and responsibility for achieving goals. Experience leading process improvements. Enjoys driving projects and initiatives forward, finds a way to get to yes Demonstrated ability to work in a team and assist team members on complex issues Ability to communicate findings and concepts to Senior Leadership Basic to moderate dive deep, data interpretation, logical reasoning and analytical skill set. Formulate, Implement, Track career path & Individual Development Plans of each member in the team Proven experience working managing vendors for digital content. Strong negotiation, management, and decision-making skills.
