Assistant Manager-Application Development-Technical Writing

Responsible Functions

• Training & Facilitation:

  Deliver instructor- led, virtual, and blended training sessions for employees, partners, or customers. Technology led onboarding programs and ongoing skill development initiatives.



• Content Creation & Design:

  Develop eLearning modules, job aids, and product/application videos. Create engaging training materials aligned with business goals and learner needs.



• Knowledge Repository Management:

  Maintain a central repository of training materials and resources. Ensure version control, accessibility, and regular updates to content libraries.



• Tracking & Reporting:

  Monitor learner progress and completion rates using SharePoint or tracking tools. Generate reports, dashboards, and insights to measure training effectiveness.



• Sales Enablement Functions:

  Develop sales playbooks, product training, and customer-facing content. Technology led team with learning resources to improve product knowledge and client interactions.



• Application / Product Training:

  Design and deliver product walkthroughs, demo videos, and feature update guides. Create how-to videos and tutorials for internal teams, and external clients.



• Collaboration & Stakeholder Engagement:

  Partner with SMEs, product managers, and sales leaders to align training with business needs. Gather feedback from stakeholders and learners to continuously improve training content.



• Continuous Improvement:

  Evaluate training effectiveness using assessments and learner feedback. Recommend improvements in instructional strategies, delivery methods, and technology usage.



• Technology & Tool Adoption:

  Create training resources for new software/tools adopted by the organizations. Conduct live demos and application tutorials.

• Good understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]


• Analyze learning needs to identify gaps in skills, knowledge, or performance.


• Design instructional materials (eLearning, classroom training, assessments).


• Leverage learning technologies and authoring tools to create engaging, interactive content.


• Evaluate training effectiveness using feedback, assessments, and analytics, and refine content as needed.

• To gather accurate content and insights for course development. Collaborate on learning objectives and assessments.


• Work together to create engaging visuals, animations, and interactive elements.


• Align instructional materials with organizational goals. Review and approve course designs and delivery methods.

• Clients/Stakeholders: Understand training needs and expectations. Present prototypes, gather feedback, and finalize deliverables.


• Validate content relevance and accuracy. Stay updated with trends and best practices.