Assistant Executive – Operations (Sales)

About the Role:

Utapatti – The Wellness Shop, a retail initiative of Kaivalyadhama, is looking for a dedicated Assistant Executive – Operations (Sales). The role involves end-to-end management of store operations, sales transactions, inventory tracking, and customer service to ensure efficient daily functioning.

Key Responsibilities: Sales & Customer Service

• Handle customer transactions (cash, card, Razorpay) with accuracy.
• Process returns, exchanges, and generate credit/debit notes.
• Deliver excellent customer service by addressing queries and concerns promptly.

Purchase & Accounts Coordination

• Assist in processing and verifying purchase orders and invoices.
• Coordinate with Accounts for timely vendor and payment processing.
• Maintain clear documentation of financial transactions.

Inventory & Stock Management

• Monitor stock levels and report expired or damaged goods.
• Assist with regular stock audits and record keeping.
• Ensure shelf stock is well organized and replenished.

Store Operations & Cleanliness

• Maintain a clean, tidy, and professional retail environment.
• Assist in shelf stocking, product display, and dispatching Kaivalyadhama publications.

Administrative & Technical Support

• Operate POS system, MS Office, and Tally 9 for billing and reporting.
• Keep transaction records organized (both digital and physical).
• Support the Sales Manager and carry out additional assigned tasks.

Skills & Qualifications:

• Education: Graduate in any stream. Retail or accounting certifications preferred.
• Experience: 1–2 years in retail sales, cashiering, or store operations.
• Skills:
  • Basic math & billing accuracy
  • Excellent customer service & communication
  • Detail-oriented & well-organized
  • Proficient in MS Office & Tally 9 POS
  • Ability to multitask in a fast-paced environment
  • Positive and professional demeanor

Additional Details:

• Work Location: On-site (Lonavala)
• Gender Preference: Male candidates preferred
• Salary: As per organization norms and experience

For any query, please feel free to connect on [email protected]