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Jobs in gurgaon/ gurugram
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Medanta
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Assistant Executive/ Executive -Operations Control Centre

Assistant Executive/ Executive -Operations Control Centre

0 - 4 years

|

2 - 3 Lacs

gurgaon/ gurugram

Posted:5 days ago| Platform:

Apply

Skills Required

outbound calls inbound calls

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Managing doctor appointments
Handling customer complaints and follow-ups
Handling calls both inbound and outbound
Having knowledge of emergency codes to manage emergencies
Tracking and making recommendations for enhancing customer experience in the hospital
Helping in general hospital operations
Any other ad hoc duties related to hospital operations assigned by supervisor.

Preferred candidate profile

Candidate must be Graduate in any discipline.
Preference of atleast 1 year of experience in healthcare \ service industry \ BPO .

For Interview

Dress Code - Formals Only

(Jeans & Sport Shoes are not allowed)

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Hospitals and Health Care

Gurgaon (National Capital Region - Delhi) Haryana

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