Assignment Support Administrator - Bullhorn Support (America)

Role Overview: Join NES Fircroft as an Assignment Support Administrator where you will be responsible for reviewing and approving new placements and change requests in Bullhorn within the specified TAT, drafting change requests, following up to resolve any issues, and escalating to senior team members when necessary. You will also review Placements ready for approval report, support with follow-ups, and work on implementing lessons learned processes to improve efficiency. Key Responsibilities: - Review and approve new placements and change requests in Bullhorn within TAT (24 hours) - Draft change requests in Bullhorn within TAT (24 hours) - Follow up via email to resolve any issues no less than 48 hours after the initial request - Escalate issues to senior team members and communicate with the Sales team if a contractor will not be paid correctly - Review Placements ready for approval report and provide necessary support - Implement lessons learned process to avoid errors and improve efficiency Qualifications Required: - Excellent attention to detail - Excellent organizational skills and ability to prioritize work and meet deadlines - Experience working with legal documents considered an asset (e.g. contracts) - Excellent written and verbal communication skills with a clear telephone manner - Ability to quickly learn new processes and follow them consistently - Working knowledge of Excel, Word, PowerPoint, and Outlook - Ability to work well independently and collaborate with team members when needed About NES Fircroft: NES Fircroft is a global leader in engineering workforce solutions, operating in 48 countries. They offer a competitive salary and benefits package, a flexible work environment with a hybrid work model, continuous training for career growth, and a fun culture with regular team events and social activities. Join NES Fircroft to be part of their sustainable energy mission and empower your career with exceptional opportunities.,