Primary Job Functions This section describes the primary /essential responsibilities that this job performs. A bachelor's degree in computer science, computer engineering, related field or equivalent combination of education and experience 6+ years of strong experience in IBM I / iSeries / AS400 and programming languages such as DB2 SQL, RPG, RPGLE, CL, CLLE, RPG free. Superior programming skills that relate to code development, maintenance, and implementation Participate in scrum meetings to understand the project plans, requirements, collaborate with the team and stakeholders Must be actively participating in design and code reviews. Ensure high performing standards and thorough unit, functional and integration testing. Adhere to standardization of technical solutions and documentation of systems developed Communicate cross-functionally across various teams, internal and external stakeholders. Communicate impediments, delays, or technical issues to projects stakeholders. Work with Senior/Lead developers to document requirements, including business processes, use cases, scenarios, business analysis, and task and workflow analysis. Suggest best practices and opportunities for improvement through automation. Interpersonal skills along with the ability to work in a team. Analyzing and reviewing code regularly. Perform functionality testing of peer code. A keen eye for detail and the ability to spot and fix errors in complex code. Analytical and problem-solving abilities Ability to perform tasks independently. Strong written and verbal communication skills Able to deliver projects independently within timelines. Collaborate with BSA and peer developers and subject matter experts to understand the usability Resources should be able to work in an international environment US Client. Secondary Job Functions This section describes the secondary responsibilities that this job performs. Experience with ERP systems: Infor XA /MAPICS (PCC, PMC, CAS, MRP) Knowledge of IBM Rational Developer for I (IBM RDI), IBM Access Client Solutions (replacement for client access), and Ops Navigator tools. Knowledge of querying and reporting for DB2/400 and SQL Server databases. Knowledge of developing RESTful Webservices, SOAP, IBM WebSphere. Knowledge of JSON and XML data formats. Knowledge of Java development on IBM i. Knowledge of Change Management: Azure DevOps/Git, Mid-Range dynamics Change management system (MDCMS). Domain knowledge in Manufacturing and Supply Chain. Experience with Office Suite. Ability to use PowerPoint to visualize and communicate data, concepts, and ideas. Ability to use Visio to create system diagrams.

Position Details Total Years of Experience: 2-5 Years Primary Technologies: SQL, Power BI, Excel, Python, Additional : Azure Synapse, Databricks, Spark, Warehouse Architecture & Development Summary: The Business Intelligence (BI) Engineer is responsible for assisting the specified Human Resource team in the continuous management of all relevant analytics. This position will collect and analyze the data to measure the impact of initiatives to support strategic business decision making. This position is responsible for working with developers to provide the business at all levels with relevant, intuitive, insight-driven information that is directly actionable. The Business Intelligence Engineer will become closely integrated with business and build a strong relationship with business leaders. This position will work with multi-national teams in an Agile framework and design and implement actionable reports and dashboards, assisting in designing the broader information landscape available to the business. Primary Job Functions Collaborate directly with the business teams to understand performance drivers and trends in their area, provide insights, make recommendations and interpret new data and results. Design reports and dashboards for consumption by the business; oversee the development for production. Perform pro forma modeling and ad hoc analyses. Keep up to date on the best visualization practices and dashboard designs. Maintain standardized templates for reports and dashboards. Ensure standardization and consistency of reporting. Perform deep dive analyses into specific issues as needed. Define data needs and sources; evaluate data quality and work with data services team to extract, transform and load data for analytic discovery projects. Ensure BI tools are fully leveraged to provide the insights needed to drive performance. Interface closely with technology partners to manage analytical environment and acquire data sets. Utilize statistical and data visualization packages to develop innovative approaches to complex business problems. Analyze and communicate the effectiveness of new initiatives; draw insights and make performance improvement recommendations based upon the data sources. Use quantitative and qualitative methodologies to draw insights and support the continuous improvement of the business. Analyze initiatives and events utilizing transaction-level data. Ensure that appropriate data-driven reports and customer behavior insight continuously flow to management to help improve quality, reduce cost, enhance the guest experience, and deliver continued growth. Required Qualifications Proficient in working in Microsoft Azure services and/or other cloud computing environment Experience with Database Management Systems (DBMS), specifically SQL and NoSQL. Knowledge of an enterprise data visualization platform, such as Power BI, Big Query Advanced analytical and problem-solving skills Strong applied Algebraic skills Working knowledge of business statistical application and econometrics Project management skills Ability to digest business problems and translate needs into a data-centric context Ability to synthesize and analyze large sets of data to yield actionable findings Strong attention to detail Excellent verbal and written communication skills Handle multiple projects simultaneously within established time constraints Perform under strong demands in a fast-paced environment Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect If you feel you have the necessary skill sets and are passionate about the job, please send your profile to vthulasiram@ashleyfurnitureindia.com

Configure, manage, and maintain the organization's firewall and Prisma access infrastructure, including rule creation, modification, and deletion. Manage and maintain existing firewall infrastructure, including rule configuration, policy enforcement, and Prisma access service configurations. Monitor firewall logs and alerts from Palo Alto, Fortinet, and Prisma to identify potential security incidents and anomalies. Perform regular reviews of firewall rules to ensure they are up-to-date and aligned with the best security practices. Assist in the implementation and management of VPN solutions for secure remote access. Familiarity with security information and event management (SIEM) systems and their integration with logs from Palo Alto, Fortinet, and Prisma. Relevant security certifications such as CompTIA Security+, CCNA Security, Palo Alto Networks Certified Network Security Administrator (PCNSA), and Fortinet NSE certifications. Minimum of 3 to 5 years of hands-on experience in managing and administering enterprise-level firewalls (e.g., Palo Alto Networks, Prisma Access). Strong understanding of TCP/IP, routing protocols, and network security concepts, including cloud security principles and hardware lifecycle management. Hands-on experience with firewall rule configuration, object management, and security policy implementation on both Palo Alto Networks and Fortinet firewalls, familiarity with Prisma service configuration. Experience with VPN technologies, including integration with Palo Alto and Fortinet firewalls, and Prisma Access.

Position Overview: We are seeking an experienced IVR Developer/System Specialist to design, develop, and maintain Interactive Voice Response (IVR) solutions across multiple contact center platforms. This role is crucial in ensuring excellent customer experience through efficient voice response solutions while working in a dynamic, evolving environment. Key Responsibilities: Design, develop, and maintain IVR applications across multiple platforms including Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Configure and optimize call routing strategies and menu structures Integrate IVR systems with Salesforce CRM and other enterprise applications Handle call flow development, routing strategies, and transfer logic between different platforms Perform system testing, troubleshooting, and performance monitoring Create and maintain comprehensive documentation for IVR applications and integration points Analyze call patterns and recommend improvements for customer experience Maintain and update voice prompts and recordings Ensure system security and compliance with industry standards Collaborate with cross-functional teams to gather requirements and implement solutions Education: Bachelor's degree in Computer Science or related field, Required Experience: 5+ years of experience in IVR development, with a focus on Talkdesk and Omelia. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in IVR development and contact center technologies Proven experience with at least two of the following platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Strong understanding of contact center architecture and call flow design Experience with Salesforce CRM integration Strong knowledge of telephony systems and VoIP technologies Experience with speech recognition and text-to-speech technologies Understanding of contact center operations and customer service processes Knowledge of SQL and database management Technical Skills: IVR Development Platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 CRM Integration: Salesforce Web Services: REST APIs, SOAP Database: SQL, NoSQL Version Control: Git Understanding of DTMF and voice recognition technologies Knowledge of telephony protocols (SIP, VOIP) Experience with call flow design tools Soft Skills: Strong analytical and problem-solving abilities Excellent communication and documentation skills Ability to work independently and in team environments Strong project management capabilities Customer service-oriented mindset Adaptability and willingness to learn new technologies Experience in handling multiple projects simultaneously Preferred Qualifications: Experience managing IVR systems during platform migrations or mergers Knowledge of AI and machine learning applications in IVR Experience with cloud-based IVR solutions Familiarity with multiple IVR development environments Knowledge of speech recognition and natural language processing Experience with API development and web services Certifications in relevant platforms (Cisco, Twilio, Salesforce) Experience with contact center analytics Knowledge of CTI (Computer Telephony Integration) Experience with agile development methodologies If you feel you have the necessary skill sets and are passionate about the job, please send your profile to me at vthulasiram@ashleyfurnitureindia.com

Job Description: Bachelors degree in IT or related field of discipline, or equivalent work experience, Required 8 to 11 years of experience in DevOps in security or related role, Required Security+, Cisco DevOps, Azure DevOps solutions, Kubernetes certification, Docker Certified Associate, CCNA, CCNP, C|EH Cloud Platforms & Security Azure Security Center and Security Tools GCP Security Command Center Cloud Security Architecture Design Infrastructure & Automation Infrastructure as Code (Terraform, CloudFormation) Configuration Management (Ansible, Chef, Puppet) CI/CD Pipeline Security (Azure DevOps, GitLab, GitHub Actions) Script development (Python, Bash, PowerShell, Ansible) Container & Orchestration Docker Security Best Practices Kubernetes Security (CKS level expertise) Container Vulnerability Scanning Pod Security Policies Security Tools & Technologies SIEM Systems (Google Chronicle, SPLUNK, Sentinel One) Security Scanning Tools (Rapid7, Burp Suite,) WAF Configuration and Management (AKAMAI, Fastly) IDS/IPS Systems API Security Gateway Implementation

Responsibilities : Design, develop, test, and deploy customized solutions within the Salesforce platform. Build and maintain Salesforce applications, workflows, triggers, and integrations with third-party applications. Troubleshoot and resolve technical issues and bugs. Required Skills : 28 years of experience in Salesforce development. Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL. Experience with Salesforce customization, integration, and configuration. Knowledge of Salesforce best practices, including development and deployment. Salesforce certifications, such as Platform Developer I/II, App Builder, or equivalent. Experience with Agile development methodologies. Knowledge of tools like Git, JIRA, and CI/CD pipelines. Inbox your updated resume to AChristina@ashleyfurnitureindia.com. If your profile matches our requirement, we will reach you out in the next 24 to 48 hours.

Looking for a 3D Material Artist with Substance design experience creating textures of the Company and third-party products. Basic Expectations : 2+ years into 3D asset development Expert skills in Substance Designer Strong modeling skills in 3DSMax Hands on experience in Adobe, Substance Design Inbox your updated resume to achristina@ashleyfurnitureindia.com for a quick discussion.

1+ year of network experience required CCNA Certificate-Preferred Knowledge of analyzing existing data networks and recommend scalable and supportable solutions Knowledge of BGP, OSPF, EIGRP, STP, TCP/IP, DNS and DHCP Knowledge of analysis/forensic tools, such as SolarWinds and Wireshark. Knowledge of Cisco Data Center architecture (Catalyst 6500 and Nexus 2000, 5000 and 7000) Knowledge of supporting Cisco LAN layer 2 and 3 switches / Routers Knowledge of Cisco/Aruba/Meraki Wireless Access Points and controllers Knowledge working with Ekahau Wireless Design Software. Working knowledge of F5 Load-Balancing LTM and GTM. Working knowledge of analyzing existing data networks and recommend scalable and supportable solutions. Working knowledge in the build, deploy and maintenance of enterprise Data Center, WAN and LAN Networks. Experience with cloud technologies (Azure, GCP, AWS). Experience with deploying and supporting SDWAN and Velo Cloud preferred.

Proficient in Risk assessment and analysis methodologies Risk management software and tools proficiency Knowledge of regulatory (GDPR,PCI-DSS, Anti-Money Laundering (AML)) requirements and compliance standards. Understanding of insurance principles and coverage. Industry-specific certifications (CRISC, CISM, ISO 27001:LA) Project management expertise. A thorough understanding of: ISO 27001 (Information Security Management) NIST Cybersecurity Framework SOC 1 and SOC 2 Standards

1 to 2 years of experience in coordinating and scheduling interviews for US recruitment team across multiple positions, managing complex calendars and time zone considerations Act as liaison between candidates, hiring managers, and recruitment team members to ensure smooth interview logistics and communication Utilize ATS platforms and scheduling tools to track candidate progress, send confirmations, and maintain accurate interview records Provide exceptional candidate experience through professional communication, timely updates, and efficient coordination of interview processes Support recruitment team operations by managing interview feedback collection, rescheduling requests, and ensuring compliance with hiring protocols Must be willing to work night shift to support US time zones

Responsibilities : Design, develop, test, and deploy customized solutions within the Salesforce platform. Build and maintain Salesforce applications, workflows, triggers, and integrations with third-party applications. Troubleshoot and resolve technical issues and bugs. Required Skills : 9 to 12 years of experience in Salesforce development. Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL. Experience with Salesforce customization, integration, and configuration. Knowledge of Salesforce best practices, including development and deployment. Salesforce certifications, such as Platform Developer I/II, App Builder, or equivalent. Experience with Agile development methodologies. Knowledge of tools like Git, JIRA, and CI/CD pipelines. Inbox your updated resume to AChristina@ashleyfurnitureindia.com. If your profile matches our requirement, we will reach you out in the next 24 to 48 hours.

2+ years of experience as an IBM i developer/senior developer 2+ years of experience in maintenance, enhancement and support of IBM i applications Participate in scrum meetings to understand the project plans, requirements, collaborate with the team and stakeholders Understand the stories, features, use cases design and build appropriate solutions to meet customer needs in timely manner with highest quality Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions Prepare program specifications based on documented business requirements Develop code specifications by converting logical sequence and workflow into program language Verify coding by performing unit testing and trial runs

Summary: You will be a key member of the innovation lab at Ashley Furniture, responsible for driving the integration of AI across all aspects of the business. You will be a strategic engineer, responsible for creating and implementing new technologies that will revolutionize the customer experience, augment the workforce, and unlock new opportunities for Ashley Furniture. You will be responsible for the technical design, development, testing, and implementation of complex problems and seeding opportunities to proof of value of new products and features. The selected candidate will be required to have an X-shape profile and possess a deep understanding of first principles. Primary Job Functions: Lead the development and implementation of new technologies that will transform the customer experience, augment the workforce, and create new opportunities for Ashley Furniture. Collaborate with cross-functional teams to identify business problems that can be solved using AI technologies. Develop advanced algorithms and models to extract insights from data and create recommendations for business decisions. Implement machine learning models using Python, Typescript, C#, Java, and other relevant programming languages. Lead the team in developing prototypes and proof-of-concepts to demonstrate the feasibility of new technologies. Stay up to date with the latest developments in AI, machine learning, and related fields, and identify potential applications for Ashley Furniture. Mentor and guide junior engineers to help them develop their skills and deliver high-quality work. Demonstrate the Companys Core and Growth Values in the performance of all job functions. Education: Bachelor's or masters degree in Computer Science, Mathematics, or related field. Experience: 9-15 Years of experience in developing technology solutions, integrating, or creating AI and machine learning models. Knowledge, Skills and Abilities: X-shape profile, with a deep understanding of first principles. Proficient in Python, Typescript, C#, Java, CSS and other relevant Experience with machine learning frameworks such as TensorFlow, Keras, PyTorch, etc. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to lead a team and work independently. Strong project management skills. programming languages. Strong attention to detail Excellent verbal and written communication skills Excellent interpersonal skills Effective time management and organizational skills Work independently as well as in a team environment Document management system Analytical and problem solving skills Maintain confidentiality If you feel you have the necessary skill sets and are passionate about the job, please send your profile to vthulasiram@ashleyfurnitureindia.com

Summary The Retail Finance Process Improvement Analyst will support the operations of the finance teams by responding to the changing business environment and driving process improvements relating to business systems. This position will assist with the creation and development of testing, training, implementing and monitoring system changes and upgrades for the most efficient use. This Retail Finance Process Improvement Analyst will handle difficult situations utilizing exceptional problem solving and negotiation skills to find the best possible resolution. Primary Job Functions: Analyze financial or system data and information; utilize information to improve system solutions that will reduce or remove risk as well as improve processes. Collaborate with departmental managers to discuss new projects, system changes and identify areas of improvement; address concerns and issues as they arise. Work together to ensure all activities are coordinated as an integrated whole. Drive continuous improvement to increase overall efficiency and effectiveness. Collaborate with third-party vendors to implement or improve system solutions for retail finance . Create, develop and manage a project to completion; incorporate innovative and creative solutions to develop system enhancements or implement new systems, always working to increase efficiencies, eliminate or reduce the risk of error and reduce cost. Collaboratively work on improvements or projects with internal departments as well as with customers. Determine test scripts and conduct system testing routines and implementation of changes. Conduct testing for financial certifications; comparative reporting prior to and after implementation and go live validation. Assist with monitoring the finance systems throughout the day to ensure processes are running correctly; troubleshoot issues and determine method of resolution and get other departments involved as needed. Assist with the development of new standard operating procedures for new process and the updating of existing standard operating procedures as process changes take place. Monitor new processes being rolled out and provide input for necessary changes. Analyze and manage revisions to current processes; monitor system changes and provide updates to management; collaborate with IT to resolve issues promptly. On occasion, assist the eCommerce Finance team with customers and/or vendors having system issues. Develop training materials and conduct training sessions as systems are updated or new systems are implemented; assist in other departmental training as needed. Monitor and prepare reports and presentation materials as needed and provide information to departmental management and/or other necessary individuals, as needed. Ensure that the users needs are met as projects evolve. Demonstrate the Companys Core and Growth Values in the performance of all job functions. Education: Bachelor Degree in Accounting, Finance, Business or related field or equivalent work experience, Required Experience: Minimum of 6 Years of experience in process improvement, accounting or related area, Required Knowledge, Skills and Abilities: Knowledge of General Acceptable Accounting Principles Understanding of integration of various computer systems and processes Working knowledge of Continuous Improvement tools Interpret statistics through charting and standard deviation Analytical and problem solving skills Strong attention to detail Project management skills Document management systems Excellent oral and written communication skills Excellent interpersonal skills Effective time management and organizational skills Works well independently as well as in a team environment Maintain confidentiality Ability to remain calm in escalated situations Flexible and adaptable to change Respond professionally in situations with difficult employee/vendor/customer issues or inquiries Perform under strong demands in a fast-paced environment Proficient computer skills, including experience with Microsoft Office Suite, internet Handle multiple projects simultaneously within established time constraints Display empathy, understanding and patience with employees and external customers If you feel you have the necessary skill sets and are passionate about the job, please send your profile to vthulasiram@ashleyfurnitureindia.com

Primary Job Functions: Provide leadership and direction in designing the experience model across channels along with promoting and applying user-centered design methodology on all projects. Apply and train others in best practices for user-centered design and user research. Mentor, train and coach junior UX team members to build their knowledge and skillset. Review and approve user experience architecture, wireframes and designs from junior team members. Ensure that creative and other visual elements meet or exceed the needs of our users, best practices and our desired user experience. Develop a UX roadmap for the Companys ecommerce platform, supporting organizational strategies as well as guest, customer and user journeys. Accountable to work closely with the business, the user experience team and other internal cross-functional team members to ensure current ecommerce projects are functioning as designed and documented. Ensure business and functional specification documentation is complete and all cross-functional parties are aligned. Conduct research to generate explicit user experience requirements for all digital channels. Research, analyze and make recommendations for new technologies, trends and innovations, interpreting consumer research and data from usability testing, remote testing, web analytics, focus groups and other research methods. Perform stakeholder interviews to elicit business requirements. Perform audits of existing and proposed user experience via competitive analysis, feature/function benchmarking, heuristic evaluation and other methodologies; document and share insights. Assist in new concept ideation. Connect and communicate the impact of new ideas to existing customer experiences and business processes; develop new and intuitive approaches to UX design and architecture. In addition to desktop, ensure users will have a best-in-class user experience on mobile and tablet; this may include responsive design, m-site, mobile app, tablet app, etc. Utilize business requirements and research findings to conceive and model clean and effective designs via wireframes and prototypes. Define relevant user flows and journeys for specific functionality. Create key artifacts such as scenarios, user flows, style guides, mock-ups, rapid prototypes and other fundamental documentation to ensure the business and IT are in sync on the design of the final solution. Collaborate with the UX team on designs, design system standards and style guide. Clearly articulate and justify design decisions and present designs at all levels of the business. Partner with ecommerce team to establish, measure and monitor the user experience and consumer engagement benchmarks. Leverage design tools (Figma), testing programs (Site Spect, UserTesting) and analytical tools (Google Analytics / Quantum Metric) to optimize user experience. Demonstrate the Companys Core and Growth Values in the performance of all job functions. Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc. Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to. Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities. Audit, maintain and ensure employee time-keeping and absentee records are accurate. Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities. Manage resources to optimize equipment, facilities, employees, methods and materials. Demonstrate the Companys Core and Growth Values in the performance of all job functions. Education: Bachelor’s degree in Graphic Design, UX Design, Industrial or Product Design Experience: Minimum of 5-8 years in this field, Proficient in Photoshop, Illustrator, Figma and other prototyping software, Retail, ecommerce experience preferred Licenses or Certifications: UX / UI certifications from any of the following or other credible programs Google UX Design Professional Certificate Nielsen Norman Group UX Certification Human Factors International Certified Usability or User Experience Analyst General Assembly UX Design Immersive CareerFoundry Certified UX Designer Interaction Design Foundation Designlab UX Academy Knowledge, Skills and Abilities: Strong portfolio demonstrating your ability to design effective user interfaces and experiences for web, mobile, and other platforms Skilled in UX research, wireframing, prototyping, and visual design Knowledge of web accessibility standards for designing user-friendly interfaces that can meet the needs of people with disabilities and provide an inclusive user experience. Current knowledge of the latest UX/UI trends, techniques, and technologies Ability to bridge the gap between design and UI Self-directed and work independently, as well as collaboratively within an Agile Scrum product team to define and implement innovative solutions for product direction, visuals, and experience Excellent creative, conceptual, and critical thinking capabilities Strong attention to detail Excellent verbal and written communication skills Excellent interpersonal skills Effective time management and organizational skills Analytical and problem solving skills Maintain confidentiality Working knowledge of Continuous Improvement Handle multiple projects simultaneously within established time constraints Proficient computer skills, including experience with Microsoft Office Suite, internet Perform under strong demands in a fast-paced environment Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect Display empathy, understanding and patience with employees and external customers Respond professionally in situations with difficult employee/vendor/customer issues or inquiries If you feel you have the necessary skill sets and are passionate about the job, please send your profile to vthulasiram@ashleyfurnitureindia.com