Job Overview Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. Responsibilities Understanding the products and services provided by the company. Developing training lessons with service delivery systems. Managing a team of Customer Support Representatives. Supporting the customer through an email ticketing system and phone calls. Resolving customer complaints and queries. Providing detailed information to customers. Monitoring the performance of individual representatives. Maintaining records of each phone call for future reference. Providing the new employees with training sessions for enhancing their skills. Offering exceptional customer service and satisfaction. Following up with customers for any further information. Taking feedback from the customers. Negotiating the terms and conditions with the customer. Contributing the work to the company’s knowledge base. Maintaining a healthy relationship with the clients. Adhering to the company’s rules and regulations. Requirements Bachelor’s degree in Business Administration or a related field. 0 to 2 years of experience working as a Customer Support Executive or a similar position in the Customer Service department. Good knowledge of managing the performance of the team. Exceptional verbal and written communication skills. Phenomenal conflict-resolution skills. Good problem-solving abilities. A customer-oriented individual. Ability to meet deadlines and prioritize tasks. Excellent negotiation and sales skills. Outstanding interpersonal and organizational skills. Excellent phone etiquette and active listening abilities. A quick learner and exceptional ability to make decisions. Job Type: Full-time Pay: ₹10,628.03 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): What is your Notice Period? What is your Current and Expected CTC? Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Speak with the employer +91 9321593536
Job Overview Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. Responsibilities Understanding the products and services provided by the company. Developing training lessons with service delivery systems. Managing a team of Customer Support Representatives. Supporting the customer through an email ticketing system and phone calls. Resolving customer complaints and queries. Providing detailed information to customers. Monitoring the performance of individual representatives. Maintaining records of each phone call for future reference. Providing the new employees with training sessions for enhancing their skills. Offering exceptional customer service and satisfaction. Following up with customers for any further information. Taking feedback from the customers. Negotiating the terms and conditions with the customer. Contributing the work to the company’s knowledge base. Maintaining a healthy relationship with the clients. Adhering to the company’s rules and regulations. Requirements Bachelor’s degree in Business Administration or a related field. 0 to 2 years of experience working as a Customer Support Executive or a similar position in the Customer Service department. Good knowledge of managing the performance of the team. Exceptional verbal and written communication skills. Phenomenal conflict-resolution skills. Good problem-solving abilities. A customer-oriented individual. Ability to meet deadlines and prioritize tasks. Excellent negotiation and sales skills. Outstanding interpersonal and organizational skills. Excellent phone etiquette and active listening abilities. A quick learner and exceptional ability to make decisions. Job Type: Full-time Pay: ₹10,628.03 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): What is your Notice Period? What is your Current and Expected CTC? Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Speak with the employer +91 9321593536
We are seeking a Digital Marketing Executive to join our team. The ideal candidate will be responsible for planning, implementing, and managing our digital marketing across various platforms. This role requires creativity, analytical skills, and a deep understanding of digital marketing strategies to drive brand awareness, generate leads, and increase customer engagement. Responsibilities: Develop and implement digital marketing strategies to achieve company objectives, including brand awareness, lead generation, and customer acquisition. Plan and execute digital marketing campaigns across multiple channels, including email, social media, search engine optimization (SEO), pay-per-click (PPC), and content marketing. Create and manage content for digital platforms, including website, blog, social media, and email newsletters. Monitor and analyze key performance indicators (KPIs) to measure the success of digital marketing campaigns and make data-driven decisions to optimize performance. Conduct market research to identify trends, competitor activities, and new opportunities for growth. Collaborate with internal teams, including sales, product development, and design, to ensure alignment of digital marketing initiatives with overall business goals. Stay up-to-date with the latest trends and best practices in digital marketing, technology, and industry developments. Manage and maintain digital marketing tools and platforms, including marketing automation software, analytics tools, and social media management platforms. Prepare regular reports and presentations on digital marketing performance and present findings to key stakeholders. Requirements: Bachelor's degree in Marketing, Business, Communications, or related field. Proven experience in digital marketing, with a strong track record of successful campaigns and results-driven initiatives. Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, Facebook Ads Manager, and email marketing software. Experience with graphic design and video editing tools is a plus. Certification in digital marketing (e.g., Google Analytics, Google Ads, HubSpot) is desirable. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Application Question(s): What is your Current CTC? What is your Expected CTC? Experience: Digital marketing: 1 year (Preferred) Work Location: In person
About the Role: We are seeking a highly organized, detail-oriented, and proactive Project Coordinator to join our growing team. This entry-level position is ideal for someone looking to kickstart their career in project management and gain hands-on experience working in a dynamic, fast-paced environment. You will support project managers in planning, executing, and delivering projects across various departments, ensuring they are completed on time, within scope, and within budget. Key Responsibilities: Assist in coordinating internal resources and third parties/vendors for project execution Maintain and update project documentation, trackers, and reports Schedule meetings, prepare agendas, and document meeting minutes Monitor project progress and report on risks, issues, and changes Communicate with team members to ensure deadlines and deliverables are understood and met Track task completion using project management tools (e.g. MS Planner, MS List, Trello) Help ensure projects adhere to frameworks and all documentation is maintained appropriately Support the preparation of project proposals, timelines, and resource allocation plans Requirements: Bachelor's degree in related field Strong organizational and time management skills Excellent verbal and written communication (Non-negotiable) Basic understanding of project lifecycle and methodologies (Agile/Scrum is a plus) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Quick learner with a problem-solving mindset Attention to detail and the ability to multitask Preferred Skills (Nice to Have): Familiarity with tools like SharePoint, Microsoft Teams, Excel, MS Lists, Power Platform Exposure to client communication or team collaboration tools Note: Preferred local candidates only Job Type: Full-time Pay: ₹9,944.77 - ₹20,000.00 per month Benefits: Provident Fund Language: English (Required) Work Location: In person
Job Description: Company Description AscenWork Technologies specialize in Microsoft 365 solutions including SharePoint, Power Apps, Power BI, and Power Automate. Our team delivers custom development, consulting, and support services to enterprises across industries. We focus on building digital workplaces that help organizations improve collaboration, streamline processes, and make better business decisions. Position Overview We are looking for an experienced Power BI Developer to design, develop, and maintain interactive dashboards, reports, and data models. The ideal candidate will work closely with business teams to translate requirements into insightful visualizations and support data-driven decision-making across the organization. Role Description Job Title: Power BI Developer No. of Candidates: 2 (Exp and Fresher) Experience: 2 to 4 years Fresher: 0 to 6 months Location: Mumbai (Hybrid, 3 days in office per week) Key Responsibilities Develop Power BI dashboards, reports, and data models using Power Query and DAX. Connect, clean, and transform data from multiple sources (SQL, Excel, cloud systems, APIs). Build and optimize data models for performance and scalability. Collaborate with business stakeholders to understand reporting needs and KPIs. Implement row-level security (RLS) , governance standards, and best practices. Publish, schedule, and maintain reports in the Power BI Service workspace. Troubleshoot data issues and ensure data accuracy and reliability. Automate and streamline reporting processes. Work closely with Data Engineers, Analysts, and IT teams to enhance BI solutions. Create documentation for dashboards, data sources, and processes. Required Skills & Qualifications Bachelor’s degree in Computer Science, Data Analytics, IT, or related field . Hands-on experience with Power BI Desktop and Power BI Service . Strong proficiency in DAX , Power Query (M Language) , and building data models. Good knowledge of SQL and relational databases. Experience with ETL processes , data cleansing, and transformation. Understanding of data visualization concepts and BI best practices . Strong analytical thinking and problem-solving skills. Good communication skills to interact with business users. Working Model: Hybrid role, with 3 days per week in our Mumbai office. Job Type: Full-time Work Location: Remote Job Types: Full-time, Fresher Pay: From ₹495,200.38 per year Benefits: Paid sick time Provident Fund Work from home Work Location: In person