A Dell Boomi Developer is responsible for designing and developing integration solutions using the Dell Boomi platform . Their role involves collaborating with stakeholders to gather requirements, developing and maintaining integration processes between various systems, and troubleshooting issues related to integrations and data flows. Key Responsibilities Designing and developing integration solutions on the Dell Boomi platform . Collaborating with stakeholders to translate requirements into technical specifications. Developing and maintaining integration processes between various systems and applications. Troubleshooting and resolving integration-related issues. Documenting technical designs, processes, and configurations. Keeping up to date with the latest updates and best practices in Dell Boomi and integration technologies. Qualifications & Skills Bachelor's degree in Computer Science, Information Technology , or a related field. Proven experience with Dell Boomi platform . Strong understanding of integration concepts, REST/SOAP APIs, and data mapping . Experience with various data formats including XML, JSON, and SQL . Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills.
Introduction: At Artec Solutions, people are the most vital resource. We are on the lookout for skilled IT recruiters, who will help us find the person for an IT-specific job. The ideal IT recruiter candidate will have experience in recruiting specifically for the IT industry and is skilled in screening, talent acquisition, interviewing, and employee onboarding. We are in the pursuit of finding an IT recruiter who is ready to discover untapped talent and drive overall organisational growth while keeping in mind the booming global IT sector. And most importantly, enable people to develop successful careers in the field of IT. Objectives of the role Oversee the full recruiting lifecycle as an IT technical recruiter Foster and strengthen relationships with prospective candidates, who are specialised in IT job profiles, to fill existing vacant roles in the company Implement IT headhunting strategies, keeping in mind the latest industry trends as an effective IT talent acquisition consultant Generate new leads and devise innovative strategies to identify IT talent that suit the technical requirements of the company Job posting on Naukri, LinkedIn, Monster etc Responsibilities Ensure the end-to-end lifecycle of IT recruitment, which includes sourcing, screening, and conducting interviews Execute strategic global hiring programs as an IT talent recruiter keeping in mind international Information Technology trends Manage the IT talent hub through job boards and procure the right talent for the company by screening resumes and managing the database Design and implement job descriptions and engage with potential candidates on social media platforms Required skills and qualifications Previous work experience as an IT recruiter, or a similar role in the field of recruitment Strong technical expertise with the skillset to comprehend and communicate job requirements in the IT sector Outstanding oral and written communication skills, along with a flair for networking Experience in working with computerised HR IT recruiter software and job boards Ability to be self-driven and work in a fast-paced and detail-oriented environment Preferred skills and qualifications Bachelors degree (or equivalent) in IT recruiting or related fields Strong understanding of the technical side of an IT recruiter role Proficiency in English and the know-how to tap into the IT talent hub Ready
A Design Engineer specializing in NX Surface Modelling typically works with Siemens NX software to develop and refine complex 3D models for industries like automotive, aerospace, and electronics . Heres a general job description: Job Responsibilities Develop and optimize surface models using Siemens NX . Collaborate with cross-functional teams to ensure design feasibility. Conduct design reviews and implement feedback for improvement. Prepare technical documentation and detailed drawings. Support prototyping and testing activities. Ensure designs meet quality standards and regulatory requirements. Qualifications Bachelor’s degree in Mechanical Engineering or a related field. Proven experience with Siemens NX software . Strong understanding of mechanical design principles . Excellent problem-solving and analytical skills. Ability to work on multiple projects simultaneously . Skills Required Siemens NX CAD expertise. Surface Modelling (Levels A, B, C). Finite Element Analysis (FEA) . Prototyping & Technical Documentation . Project Management & Product Development .
Retail & PIM Work on a system that manages tens of thousands of fashion SKUs across multiple categories, vendors, and regions Develop scalable backend APIs using Java, Spring Boot, and secure RESTful architecture. Frontends React.js, Angular, node.js
Responsibilities: * Collaborate with Chassis team on plastic design projects * Develop plastic moldings using Catia V5 software * Ensure compliance with industry standards * Design surfaces A, B & C trims for commodity products *Trims commodity
Job Title: Principal ServiceNow Architect Center of Excellence Experience: 12–14 years (Hands-on ServiceNow expertise) Location: Bangalore, India (Hybrid/Onsite as per project needs) Department: Cognizant Digital Systems & Technology – ServiceNow CoE Employment Type: Full-time Role Overview: As a Principal ServiceNow Architect at Cognizant, you will be the technical authority and strategic leader across all ServiceNow modules. You’ll drive platform-wide architecture decisions, mentor fellow architects, and lead development teams to deliver scalable, enterprise-grade solutions. This is a high-impact role within the Center of Excellence, where innovation, governance, and delivery excellence converge. Key Responsibilities: Define and own the end-to-end architecture across all ServiceNow modules: ITSM, ITOM, ITAM, HRSD, SecOps, GRC, CSM, SPM, and App Engine. Lead technical governance , architecture reviews, and design authority boards. Collaborate with enterprise architects and business stakeholders to align platform strategy with business goals. Guide and mentor Solution Architects, Developers, and Team Leads across multiple delivery streams. Establish best practices, reusable frameworks , and accelerators for rapid delivery. Drive platform upgrades, performance tuning , and adoption of new ServiceNow capabilities (e.g., AI/ML, Process Optimization, RPA Hub). Architect complex integrations using IntegrationHub, Flow Designer, REST/SOAP APIs , and third-party tools. Ensure adherence to CSDM, ITIL, and security standards across implementations. Lead technical discovery workshops , proof-of-concepts, and pre-sales solutioning when required. Required Skills & Qualifications: 12–14 years of IT experience with 10+ years in ServiceNow development and architecture . Deep hands-on expertise across all major ServiceNow modules . Strong command of JavaScript, GlideScript, Flow Designer , and integration frameworks. Proven experience in multi-module implementations and cross-functional platform leadership . Expertise in CMDB modeling, IRE, MID Server architecture , and cloud discovery. Experience with Agile/SAFe delivery , DevOps pipelines, and CI/CD for ServiceNow. Strong stakeholder management, communication, and team leadership skills. Preferred Certifications: ServiceNow Certified Technical Architect (CTA) Certified Implementation Specialist (multiple modules) Certified Application Developer (CAD) ITIL v4 Foundation or higher Why Join Cognizant’s ServiceNow CoE? Lead flagship digital transformation programs across Fortune 500 clients. Collaborate with global thought leaders and shape Cognizant’s ServiceNow roadmap. Access to exclusive training, sandbox environments , and early-release features. Be part of a high-caliber, innovation-driven team that defines industry standards.
Job Title: Senior ServiceNow ITOM Developer Center of Excellence Experience: 6 to 8 years Location: Bangalore / Pune Department: Cognizant Digital Systems & Technology ServiceNow CoE Employment Type: Full-time Role Overview: Join Cognizant’s elite ServiceNow Center of Excellence, where innovation meets scale. As a Senior ITOM Developer, you’ll be instrumental in designing and implementing cutting-edge ITOM solutions across global enterprise environments. You’ll collaborate with architects, platform owners, and delivery teams to drive automation, visibility, and operational excellence. Key Responsibilities: Lead the design and deployment of ServiceNow ITOM modules : Discovery, Service Mapping, Event Management, Orchestration, and CMDB. Configure and manage MID Servers , credentials, and probes for hybrid cloud and on-prem environments. Develop and maintain custom patterns, identification rules, and reconciliation logic to ensure CMDB integrity. Integrate ServiceNow with monitoring tools (e.g., Splunk, SolarWinds, AppDynamics ) and cloud platforms (AWS, Azure, GCP). Collaborate with the CoE to define best practices, reusable components , and automation frameworks. Support governance and compliance by maintaining CMDB health dashboards, KPIs, and audit trails . Mentor junior developers and contribute to internal knowledge repositories and accelerators . Required Skills & Qualifications: 6–8 years of ServiceNow development experience, with 3+ years in ITOM. Strong command of JavaScript, REST/SOAP APIs , and ServiceNow scripting (Business Rules, Script Includes, etc.). Deep understanding of IT infrastructure, cloud services, and network protocols . Experience with IntegrationHub, IRE (Identification & Reconciliation Engine) , and CMDB modeling. Familiarity with Agile/SAFe delivery models and DevOps practices. Preferred Certifications: ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist – ITOM (Discovery, Event Management, or Service Mapping) ITIL v4 Foundation Why Join Cognizant CoE? Work on flagship transformation programs across industries. Access to exclusive training, certifications, and sandbox environments . Be part of a collaborative, high-caliber team that shapes Cognizant’s global ServiceNow strategy.
Job Title: Amazon Connect Specialist (AWS)– BPO Contact Center Experience : 5-8 years Mandatory skill - Amazon connect, AWS Lambda Amazon Web service, Amazon Connect, Service Cloud Voice Architect with 8 -15 years’ experience. Experience with Amazon Connect (Contact flows, queues, routing profile) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) Amazon Kinesis (for call analytics and streaming) Amazon S3 (Storage) Amazon DynamoDB CloudWatch IAM Lead the end-to-end implementation and configuration of Amazon Connect Proficiency in programming scripting Java Script, Nodejs Familiarity with CRM integrations especially Salesforce Service Cloud Voice. Experience to design develop and implement scalable and reliable cloud based contact center solutions using Amazon Connect and AWS ecosystem services. Design and deployments of contact center setup using CI/CD pipelines or Terraform. Design and deployment experience in REST APIs and integration frameworks. Experience of telephony concepts SIP DID ACD IVR CTI AWS Certified Solutions Architect or Amazon Connect certification Job Summary:We are seeking a skilled AWS Connect Specialist to design, implement, and optimize cloud-based contact center solutions using Amazon Connect for our BPO operations. The ideal candidate will have a strong background in cloud telephony, contact center workflows, and customer experience technologies. Key Responsibilities: Design and deploy Amazon Connect contact center solutions tailored to BPO requirements. Configure routing profiles, queues, contact flows, and integrations with CRM and ticketing systems. Collaborate with operations and IT teams to ensure seamless agent onboarding and performance monitoring. Implement real-time and historical reporting dashboards using AWS tools (e.g., CloudWatch, Lambda, S3). Optimize call flows and IVR systems to improve customer satisfaction and reduce handling time. Ensure compliance with data security and privacy standards across all voice and chat channels. Required Skills: 3+ years of experience with Amazon Connect or similar CCaaS platforms. Strong understanding of AWS services like Lambda, S3, DynamoDB, and CloudFormation. Experience in BPO or customer service environments. Familiarity with contact center KPIs and workforce management tools. Excellent problem-solving and communication skills. Preferred Qualifications: AWS Certified Solutions Architect or equivalent certification. Experience integrating Amazon Connect with CRMs like Salesforce or ServiceNow. Knowledge of AI/ML features in Connect (e.g., Contact Lens, Lex bots).
Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?
Job Title: Contact Center Technology Architect (Amazon Connect Expert) Job Summary: We are seeking a highly skilled and experienced Contact Center Technology Architect with expert knowledge in Amazon Connect to design, implement, and optimize our contact center solutions. The ideal candidate will have a deep understanding of contact center technology frameworks, cloud architecture, and customer experience best practices to deliver scalable, reliable, and efficient contact center systems. Key Responsibilities: Design & Architecture: Lead the end-to-end design and architecture of contact center solutions utilizing Amazon Connect. Develop scalable, flexible, and secure contact center architectures aligning with business requirements. Define best practices for integrations with CRMs, IVRs, and other communication channels. Implementation & Deployment: Collaborate with engineering and operations teams to deploy Amazon Connect solutions. Configure contact flows, prompts, queues, and agent interfaces within Amazon Connect. Integrate Amazon Connect with third-party systems such as Salesforce, Zendesk, or internal databases. Optimization & Innovation: Analyze contact center performance metrics to identify opportunities for improvement. Implement innovative features like AI-powered chatbots, speech recognition, and analytics. Ensure the architecture supports omnichannel communication including voice, chat, and email. Security & Compliance: Ensure solutions comply with relevant security standards and data privacy regulations. Implement secure access controls and audit logging. Documentation & Training: Create comprehensive technical documentation. Provide training and knowledge transfer to internal teams and stakeholders. Stakeholder Communication: Collaborate with business units, QA, and support teams to understand requirements. Present technical solutions and progress updates to stakeholders. Qualifications & Skills: Proven experience as a Contact Center Architect or similar role with a focus on Amazon Connect. Deep expertise in Amazon Connect, including contact flow design, integration, and automation. Strong knowledge of AWS services such as Lambda, Lex, Polly, S3, and DynamoDB. Experience with CRM integrations, IVR development, and omnichannel communication. Familiarity with CCaaS (Contact Center as a Service) solutions and best practices. Strong understanding of cloud architecture, security, and compliance. Excellent problem-solving, communication, and stakeholder management skills. Relevant certifications such as AWS Certified Solutions Architect or Amazon Connect Specialty Certification are a plus. Education & Experience: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience in contact center technologies and cloud solutions. 3+ years specifically working with Amazon Connect.
This job description details a Software Development Lead specializing in Java and J2EE technologies with a focus on application development, particularly for retail websites. The ideal candidate should possess strong skills in the following areas: Software Development Lead specializing in Java and J2EE technologies. We are seeking an experienced, hands-on Software Developer Lead with 10 to 12 years of expertise in Java and J2EE technologies to lead and drive complex application development projects. The ideal candidate will possess strong technical skills, a leadership mindset, and the ability to mentor junior team members. Key Responsibilities: Lead the end-to-end development of enterprise-level Java/J2EE applications with hands-on execution. Develop, optimize, and maintain scalable, robust, and secure web applications using Core Java, Servlets, JSP, Java Beans, JDBC, and JMS. Architect and implement complex solutions using Spring Boot, Spring MVC, and other modern frameworks. Design and develop RESTful and SOAP web services, integrating with front-end applications. Collaborate with business analysts and stakeholders to understand requirements and translate them into technical solutions. Mentor and guide a team of junior developers, ensuring adherence to best practices and coding standards. Ensure application performance, quality, and responsiveness. Implement and maintain CI/CD pipelines for streamlined deployments. Conduct code reviews, troubleshoot issues, and ensure defect-free code. Stay updated with emerging technologies and industry trends to continuously enhance application architecture. Required Skills & Experience: 10 to 12 years of hands-on experience in Java, J2EE, and enterprise application development. Strong expertise in Core Java, Java Servlets, JSP, Java Beans, JDBC, JMS, XML, XSLT. Extensive experience with Spring Boot, Spring MVC, and related Spring ecosystem. Proficient in front-end technologies such as Angular, React JS, JavaScript, jQuery, Ajax, JSTL. Experience in designing and developing RESTful and SOAP APIs. Strong understanding of database design and development (Oracle, MySQL, or similar). Familiarity with build tools like Maven and integrated development environments (IDEs) such as Eclipse or IntelliJ IDEA. Experience with cloud platforms and microservices architecture is a plus. Excellent problem-solving, debugging, and analytical skills. Proven leadership and team management capabilities. Preferred Qualifications: Bachelors or Masters degree in Computer Science, Engineering, or related field. Experience in retail or e-commerce domain is advantageous. Certifications in Java, Spring, or related technologies are a plus. This role offers an opportunity to lead cutting-edge projects, contribute to technical strategy, and work in a dynamic, collaborative environment. Core Java & JavaEE Technologies: Proficient in Core Java (Java SE) Java Servlets and JSP for server-side web development Java Beans for encapsulating data JDBC for database connectivity JMS for messaging services XML and XSLT for data transformation and markup Front-End Technologies: Angular 8 React JS JavaScript, jQuery for dynamic web interfaces JSTL and Ajax for asynchronous web page updates Frameworks & Tools: Spring Boot for building stand-alone, production-grade Spring applications Maven as a build automation tool Domain & Application Context: Focused on retail websites, involving e-commerce functionalities Additional Skills: Strong understanding of server-side programming concepts Ability to lead and coordinate development teams Application design, architecture, and deployment This role likely involves leading development projects, collaborating with cross-functional teams, and ensuring best practices in software engineering are followed for retail web applications.
Job Title: Development Project Manager (Microsoft .NET Ecosystem Specialist) Job Overview: We are seeking an experienced Development Project Manager with extensive expertise in the Microsoft .NET ecosystem and full-stack development to lead, coordinate, and manage complex software development projects. The ideal candidate will have a proven track record in delivering high-quality solutions leveraging technologies such as C#, ASP.NET MVC, Web API, Entity Framework, LINQ, and robust databases including MS SQL Server and Oracle PL/SQL. This role demands a strategic thinker with strong technical acumen, exceptional leadership skills, and experience managing agile teams. Key Responsibilities: Lead and oversee full software development lifecycle of enterprise applications using Microsoft technologies (.NET Framework, .NET Core, .NET 5 & 6). Collaborate with stakeholders to define project scope, objectives, and deliverables aligned with business goals. Plan, execute, and monitor project timelines, budgets, and resource allocations. Coordinate cross-functional teams including developers, testers, and DevOps to ensure timely and quality delivery. Manage project risks, issues, and change requests, providing timely resolutions. Ensure best practices in application development, code quality, and documentation. Facilitate Agile/Scrum methodologies, conduct sprint planning, reviews, and retrospectives. Liaise with clients and internal teams to translate business requirements into technical specifications. Ensure the integration of front-end technologies such as Angular, ReactJS, and Node.js with back-end systems. Drive automation and continuous improvement in development and deployment processes using tools like Azure DevOps, Bitbucket, Bamboo, Jira, and Confluence. Monitor and maintain high standards for application security, performance, and scalability. Stay updated with new trends and technologies in the Microsoft .NET ecosystem and related tools. Technical Skills & Expertise: Programming & Frameworks: C#, ASP.NET MVC, ASP.NET Core Web API, WCF, Entity Framework, LINQ, Web API. Front-End Technologies: Angular, ReactJS, JavaScript, CSS, HTML. Databases: MS SQL Server (2005, 2008, 2014, 2016), Oracle (10g, 11g), T-SQL, PL/SQL, Stored Procedures, Triggers, Views. Platforms & Cloud: Microsoft Azure, Azure DevOps, Power Platforms, Dynamics 365. Messaging & Middleware: RabbitMQ. Version Control & CI/CD Tools: Bitbucket, Bamboo, Jira, Confluence, Azure DevOps. Other Technologies: Windows Communication Foundation (WCF), ASP.NET MVC 4.0, Power BI. Qualifications: Bachelors or Masters degree in Computer Science, Information Technology, or related field. 15+ years of experience in software development with a strong background in the .NET ecosystem. Proven experience managing cross-functional development teams and projects. Excellent understanding of Agile and Waterfall project management methodologies. Strong problem-solving, communication, and stakeholder management skills. Certification in PMP, Scrum, or Azure DevOps is a plus. Desired Traits: Strategic thinker with leadership capabilities. Results-oriented with a focus on quality and efficiency. Adaptable to rapidly changing technologies and project requirements. Passionate about innovation and continuous learning.
Job Description: We are seeking an experienced and technically proficient professional to work on the Uniphore platform, with a primary focus on Agent Assist solutions. The ideal candidate will possess a strong understanding of the Uniphore stack, including its AI-driven speech analytics, real-time assistance, and automation capabilities. Key Responsibilities: Product Understanding: Develop a comprehensive understanding of the Uniphore Agent Assist product, its features, capabilities, and integration points. Solution Design: Define and document the technical architecture required for deploying Agent Assist solutions. Chart out the high-level and detailed layout of the system, including front-end, back-end, data flows, APIs, and integrations. Create solution design documents that encompass scalability, security, and performance considerations. Architecture Definition: Design scalable, reliable, and secure architecture models aligned with client requirements. Identify and recommend the appropriate technology stack, tools, and services within or outside the Uniphore ecosystem. Implementation Planning: Collaborate with development teams to ensure designs align with technical capabilities and product standards. Stakeholder Communication: Effectively communicate technical solutions to cross-functional teams, including Product Management, Development, and Customer Support. Quality and Compliance: Ensure solutions adhere to best practices, compliance standards, and optimize for user experience. Continuous Improvement: Stay updated with Uniphore product updates, emerging AI/automation trends, and incorporate best practices into solution planning. Qualifications: Proven experience working with Uniphore platform or similar conversational AI and Agent Assist solutions. Strong understanding of speech analytics, natural language processing, and AI technologies. Experience in designing end-to-end solution architectures, including diagramming and documentation. Knowledge of cloud architecture (AWS, Azure, Google Cloud) is a plus. Excellent communication and stakeholder management skills. Ability to translate business requirements into technical solutions. Preferred Skills: Background in contact center solutions or customer service automation. Experience with APIs, integrations, and microservices architecture. Knowledge of data security standards and compliance regulations.
Job Title: Amazon Connect Architect Location: Remote Job Type: Full-time Experience Level: Contact center Amazon connect Architect Department: Contact Center Solutions Job Summary: We are seeking an experienced Amazon Connect Architect to lead the design, development, and implementation of cloud-based contact center solutions. The ideal candidate will have deep expertise in Amazon Connect , Contact Flow scripting , Amazon Lex bots , and overall contact center architecture. You will work closely with cross-functional teams to transform customer engagement strategies using scalable and secure AWS services. Key Responsibilities: 1. Amazon Connect Architecture & Design Design and implement end-to-end Amazon Connect solutions, ensuring scalability, reliability, and performance. Architect omnichannel contact center environments including voice, chat, tasks, and third-party integrations. Develop and optimize Contact Flows , Routing Profiles , Queues , and Hours of Operation . 2. Contact Flow Development Design and script dynamic, reusable, and modular Amazon Connect Contact Flows using best practices. Implement custom logic with AWS Lambda functions and integrate with backend systems. Ensure proper use of SSML , contact attributes , flow chaining , and dynamic message playback . 3. Amazon Lex and Conversational AI Design, develop, and maintain Amazon Lex bots for self-service and intelligent IVR solutions. Define intents , slots , utterances , and Lambda validation logic. Integrate Lex bots with Amazon Connect for natural language interactions and escalation handling. 4. Integration & AWS Services Integrate Amazon Connect with external CRMs, case management systems, and data platforms via AWS Lambda, API Gateway, and Step Functions. Utilize AWS services such as DynamoDB , S3 , CloudWatch , Kinesis , and Polly to enhance contact center capabilities. Implement real-time and historical reporting solutions. 5. Security, Compliance & Monitoring Ensure architecture complies with enterprise security, data privacy, and regulatory requirements (e.g., PCI, HIPAA, GDPR). Implement monitoring, logging, and alerting using CloudWatch and AWS Config. Optimize IAM roles and policies for least privilege and secure service interactions. 6. Collaboration & Leadership Work with stakeholders (business, product, operations, and support teams) to gather requirements and deliver solutions. Lead technical workshops, proof-of-concept development, and project delivery. Provide mentorship to junior developers and engineers. Required Skills & Qualifications: 5+ years of experience in Cloud Contact Center architecture , with 3+ years hands-on in Amazon Connect . Proven experience with Contact Flow development , Amazon Lex bots , and Lambda-based integrations . Strong understanding of AWS core services (IAM, Lambda, API Gateway, DynamoDB, S3, etc.). Experience with CI/CD , Infrastructure as Code (CloudFormation, CDK, or Terraform). Proficiency in Node.js or Python for AWS Lambda development. Familiarity with CRM integration (Salesforce, ServiceNow, Zendesk, etc.). Solid understanding of telephony concepts , call routing , SIP , and VoIP fundamentals . Excellent communication skills and experience working with cross-functional teams. Preferred Qualifications: AWS Certified Solutions Architect Associate or Professional. AWS Certified Machine Learning – Specialty (a plus for Lex/NLU experience). Experience with Amazon Connect Cases , Wisdom , Tasks , or Customer Profiles . Knowledge of call analytics , speech-to-text , real-time sentiment analysis (Amazon Transcribe, Comprehend, etc.). Experience with global rollouts and multi-region architectures. Work Environment & Benefits: [Remote/Hybrid/On-site options] Opportunity to work with leading-edge AWS technologies Competitive salary and benefits package Inclusive, innovative, and agile work culture
About the Role: Exp - 3-5 Years relevant experience Full Stack Engineer with hands-on experience in building modern web applications across both frontend and backend. Youll work with Java and React to create scalable APIs and responsive user interfaces, contributing to real-time data pipelines and cloud-native systems within AWS. Ideal for engineers who are eager to learn and grow across the full stack. Key Responsibilities: Develop full-stack features using Java for backend and React for frontend. Implement responsive UIs using AG Grid, TypeScript, and Redux. Build RESTful APIs and integrate with event-driven backend systems. Collaborate with DevOps to deploy services using Docker and Kubernetes. Write unit and integration tests using Jest and Cypress. Troubleshoot performance issues and contribute to monitoring and alerting. Work within agile teams and participate in code reviews and sprint planning. Must-Have Qualifications: Proven experience as a full stack developer with Java and React. Proficiency in TypeScript, JavaScript, HTML, CSS, and Redux. Understanding of microservices, REST APIs, and Kafka-based architectures. Exposure to AWS cloud services (e.g., S3, RDS, DynamoDB). Familiarity with CI/CD pipelines and containerization tools like Docker. Experience with testing frameworks like Jest and Cypress. Tech Stack - Programming Languages: Java, TypeScript, JavaScript, HTML, CSS Frontend Frameworks: React, AG Grid State Management: Redux Backend & Streaming: Kafka (must have experience), REST APIs Cloud & Databases: AWS (PostgreSQL, DynamoDB, S3) Infrastructure-as-Code: Terraform (exposure preferred) Containerization & Deployment: Kubernetes (basic exposure), Docker Testing & Quality: Jest, Cypress Build & Tooling: Webpack, Babel Monitoring & Orchestration: Airflow (optional), New Relic, Splunk (Must).
About the Role : Exp . - 7-10 Years relevant experience Senior Backend Engineer with strong Kafka expertise and a proven track record in Java, Flink, and Python. You will build scalable, high-performance backend services, optimize real-time data pipelines, and work with AWS cloud infrastructure. Key Responsibilities : Develop and maintain backend services using Java, Flink, Python, and Kafka. Build real-time streaming pipelines and event-driven architectures. Work with AWS services (PostgreSQL, Aurora, DynamoDB). Automate workflows with Airflow, monitor with New Relic & Splunk. Deploy and manage applications using Kubernetes & Docker. Optimize performance and troubleshoot distributed systems. Must-Have Qualifications : Highly skilled in backend development with strong Kafka expertise. Strong Proficiency in Java, Python, and AWS cloud services. Highly skilled Experience with event-driven architectures and microservices. Experience with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation. Hands-on experience with New Relic, Splunk, Kubernetes, and Docker. Strong problem-solving skills and a DevOps mindset. Tech Stack - Programming Languages: Java, Python, Flink Cloud & Databases: AWS (PostgreSQL, DynamoDB) Streaming & Messaging: Kafka Infrastructure-as-Code: Terraform Orchestration & Monitoring: Airflow, New Relic, Splunk Containerization & Deployment: Kubernetes, Docker.
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