Job Description: We need a team leader who can learn fast, own the tasks, has a can-do attitude, is good at stakeholder management and mentoring/training juniors. Key Responsibilities: Lead the L2 Support Team for our Traffic data warehouse/management solutions in Europe. (ORBIS) Incident management: Resolution of complex system issues escalated from L1; coordinate with L3 (Development/Engineering) resolvers when required. Collaborate with management stakeholders in India and the Netherlands to ensure smooth service delivery. Step in to collaborate and drive the resolution of major incidents with minimum downtime. Ensure SLAs and KPIs are met consistently for issue resolution and service availability. Guide team in troubleshooting system behavior, data integrity, configuration changes, and performance issues. Manage and track incidents, root cause analysis, and permanent fixes via ITIL-based practices. Contribute to knowledge management: thorough maintenance of documentation, runbooks. Support onboarding and upskilling of new team members. Analyse and help with continuous improvement of outputs, value streams and processes. Preferred Qualifications: 5+ years of experience in application/product support, system operations, or related fields. Prior experience leading and mentoring support teams. Familiarity with traffic management systems, IoT platforms, or large-scale public infrastructure software is a plus, but not mandatory. Working knowledge of Windows server environments, databases (MySQL, MSSQL), spreadsheets/reporting tools (Excel mandatory, Power BI preferred). Strong analytical skills and a problem-solving mindset, eye for process and output improvement. Has a can-do attitude. Excellent communication skills - both verbal and written. Experience working with international teams or customers is preferred. Familiarity with IT service management practices, ITIL (v3/4) certification strongly preferred. If you are interested in one of our vacancies, please send your CV and motivation to: hrtvm@arstraffic.com If you like to know more about working at ARS, please contact us at: 0471 6616755

We are seeking skilled and motivated Elasticsearch Engineers to join our team focused on delivering robust search, analytics, and reporting solutions using the ELK Stack (Elasticsearch, Logstash, Kibana). Your role will involve designing, implementing, and maintaining scalable data pipelines and search views to enhance modern observability and reporting capabilities. This position is perfect for engineers who are excited to work with cutting-edge search technologies and contribute to improving system visibility and data-driven decision-making. Key Responsibilities: - Collaborate within the Scrum Team during the MVP phase. - Develop and maintain data ingestion pipelines into Elasticsearch from diverse sources. - Guide and support development teams in enhancing application logging strategies. - Design and maintain customer-facing search views using Kibana or similar. - Monitor and manage Elasticsearch indexes (e.g. size, performance, growth). - Assist in the deployment and maintenance of Elasticsearch on Linux environments. - Work with IT operations to define long-term hosting and scaling strategies. Required Skills & Qualifications: - Experience with Elasticsearch / ELK Stack. - Good understanding of SQL and NoSQL data models. - Scripting abilities in Python or Ruby for data transformation and ingestion. - Knowledge of Regex for building and tuning log parsers. - 5-8 years of programming experience with C# and/or Java. - Basic Linux system administration knowledge. - Understanding of full-text search (FTS) concepts, including token filters/tokenizers (preferred). If you are interested in one of our vacancies, please send your CV and motivation to: hrtvm@arstraffic.com. For more information about working at ARS, please contact us at 0471 6616755.,

You have a Full-Time opportunity available in Trivandrum for an IT position where you will utilize your 3+ years of experience in React.js and .Net. Your expertise in TypeScript, JSX, and the React component lifecycle will be key in this role. Familiarity with React Hooks such as useState, useEffect, and useContext is required, along with experience in state management libraries like Redux, Zustand, or Context API. Your understanding of RESTful APIs or GraphQL will be beneficial. Proficiency in HTML5, CSS3, and responsive design principles is essential for this position. Experience with version control systems like Git is preferred. Additionally, you should be able to mentor or assist Angular developers transitioning to React. The ability to work in mixed-technology environments combining React and Angular is a plus. Good communication skills are necessary for effective cross-team collaboration. If you are interested in this opportunity, please send your CV and motivation to hrtvm@arstraffic.com. For further information about working at ARS, you can contact us at 0471 6616755.,

The role of PMO Coordination & Governance involves overseeing project management processes and ensuring compliance with project governance frameworks. You will be responsible for tracking and reporting on project progress, ensuring alignment with timelines, budgets, and scope. Supporting project managers in resource planning, budgeting, and risk management will also be a key aspect of this role. Monitoring project performance and reporting on key performance indicators (KPIs) and deliverables will be essential to drive successful project outcomes. Financial Analysis & Budget Management will require you to develop, manage, and track project budgets and financials across the entire portfolio, aligning with organizational financial goals. Conducting cost-benefit analysis, financial forecasting, and analyzing variances between projected and actual project costs will be crucial in helping stakeholders make informed decisions. Efficient allocation of financial resources to various projects and initiatives, along with monitoring financial performance and providing detailed variance analysis, will be integral to ensuring financial success. Cost Optimization will involve identifying cost-saving opportunities across projects without compromising quality. Implementing strategies to optimize resource allocation and utilization will contribute to overall project efficiency. It will also be important to assess financial risks associated with projects, develop mitigation plans, monitor spending, and ensure adherence to financial controls, policies, and guidelines to mitigate financial risks and ensure financial stability. In terms of Reporting & Communication, you will be responsible for generating detailed financial reports and dashboards for stakeholders, highlighting key metrics such as ROI, cost variance, and profitability. Providing actionable insights to improve financial efficiency and collaborating with senior management to support strategic financial planning and portfolio management will be essential. Stakeholder Management will involve engaging with key stakeholders to understand their financial needs, ensuring projects are aligned with organizational financial goals, and facilitating regular updates on financial health and project progress. Tool & Process Optimization will require you to utilize project management and financial tools to streamline financial tracking and reporting. Identifying inefficiencies in financial processes and driving initiatives to enhance financial governance and accountability will be key to improving overall financial performance and efficiency. Preferred qualifications for this role include a strong understanding of both project management and financial concepts, the ability to balance strategic oversight and detailed financial analysis, strong organizational skills, and the capability to work with multiple stakeholders to ensure successful project outcomes. If interested in this vacancy, please send your CV and motivation to hrtvm@arstraffic.com. For more information about working at ARS, please contact us at 0471 6616755.,