JOB RESPONSIBILITY 1. Guest Services Ensure excellent customer service and guest satisfaction. Greet guests upon arrival and ensure smooth check-in and check-out processes. Handle guest inquiries, requests, and complaints promptly and professionally. Assist VIP guests and handle special service requirements. 2. Team Supervision Supervise, train, and schedule front desk staff. Monitor staff performance and provide feedback and coaching. Ensure team follows standard operating procedures and maintains high service standards. 3. Operations Management Manage front office operations, including reservations, room assignments, and billing. Coordinate with housekeeping and maintenance to ensure room readiness. Maintain updated records of room availability and guests’ accounts. 4. Financial and Administrative Duties Assist with cash handling, billing issues, and daily reports. Ensure all transactions are processed accurately. Monitor expenses and help control front office budget. 5. Communication and Coordination Act as a liaison between departments (e.g., housekeeping, maintenance, reservations). Communicate important information during shift handovers. Report any safety, security, or maintenance issues to the appropriate departments. 6. Compliance and Safety Ensure compliance with hotel policies and procedures. Enforce security protocols and health & safety standards. Handle emergency situations in accordance with procedures. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
JOB RESPONSIBILITY 1. Guest Services Ensure excellent customer service and guest satisfaction. Greet guests upon arrival and ensure smooth check-in and check-out processes. Handle guest inquiries, requests, and complaints promptly and professionally. Assist VIP guests and handle special service requirements. 2. Team Supervision Supervise, train, and schedule front desk staff. Monitor staff performance and provide feedback and coaching. Ensure team follows standard operating procedures and maintains high service standards. 3. Operations Management Manage front office operations, including reservations, room assignments, and billing. Coordinate with housekeeping and maintenance to ensure room readiness. Maintain updated records of room availability and guests’ accounts. 4. Financial and Administrative Duties Assist with cash handling, billing issues, and daily reports. Ensure all transactions are processed accurately. Monitor expenses and help control front office budget. 5. Communication and Coordination Act as a liaison between departments (e.g., housekeeping, maintenance, reservations). Communicate important information during shift handovers. Report any safety, security, or maintenance issues to the appropriate departments. 6. Compliance and Safety Ensure compliance with hotel policies and procedures. Enforce security protocols and health & safety standards. Handle emergency situations in accordance with procedures. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Internet reimbursement Leave encashment Paid sick time Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Room Cleaning & Sanitization Clean guest rooms, bathrooms, and common areas thoroughly—dusting, mopping, vacuuming, and disinfecting surfaces2. Linen & Supply Management Change bed linens and towels, restock toiletries and amenities, and ensure rooms are well-prepared for guests3. Laundry Duties Wash, dry, fold, and distribute linens and towels. Treat stains and inspect for cleanliness3. Maintenance Reporting Identify and report any maintenance issues (e.g., broken fixtures, leaks) to the appropriate department Guest Interaction Respond to guest requests courteously—providing extra supplies or addressing comfort concerns. Safety & Protocol Compliance Follow health and safety guidelines, including proper handling of cleaning chemicals and equipment. Team Collaboration Coordinate with other housekeeping staff and departments to ensure smooth operations and guest satisfaction Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Food provided Paid sick time Paid time off Ability to commute/relocate: New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Required) Language: English , Hindi, Bengle (Required) Location: New Town, Kolkata, West Bengal (Required) Application Deadline: 25/09/2025 Expected Start Date: 01/10/2025
Room Cleaning & Sanitization Clean guest rooms, bathrooms, and common areas thoroughly—dusting, mopping, vacuuming, and disinfecting surfaces2. Linen & Supply Management Change bed linens and towels, restock toiletries and amenities, and ensure rooms are well-prepared for guests3. Laundry Duties Wash, dry, fold, and distribute linens and towels. Treat stains and inspect for cleanliness3. Maintenance Reporting Identify and report any maintenance issues (e.g., broken fixtures, leaks) to the appropriate department Guest Interaction Respond to guest requests courteously—providing extra supplies or addressing comfort concerns. Safety & Protocol Compliance Follow health and safety guidelines, including proper handling of cleaning chemicals and equipment. Team Collaboration Coordinate with other housekeeping staff and departments to ensure smooth operations and guest satisfaction Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Food provided Paid sick time Paid time off Ability to commute/relocate: New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Required) Language: English , Hindi, Bengle (Required) Location: New Town, Kolkata, West Bengal (Required) Application Deadline: 25/09/2025 Expected Start Date: 01/10/2025
Room Cleaning & Sanitization Clean guest rooms, bathrooms, and common areas thoroughly—dusting, mopping, vacuuming, and disinfecting surfaces2. Linen & Supply Management Change bed linens and towels, restock toiletries and amenities, and ensure rooms are well-prepared for guests3. Laundry Duties Wash, dry, fold, and distribute linens and towels. Treat stains and inspect for cleanliness3. Maintenance Reporting Identify and report any maintenance issues (e.g., broken fixtures, leaks) to the appropriate department Guest Interaction Respond to guest requests courteously—providing extra supplies or addressing comfort concerns. Safety & Protocol Compliance Follow health and safety guidelines, including proper handling of cleaning chemicals and equipment. Team Collaboration Coordinate with other housekeeping staff and departments to ensure smooth operations and guest satisfaction Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Food provided Paid sick time Paid time off Ability to commute/relocate: New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Required) Language: English , Hindi, Bengle (Required) Location: New Town, Kolkata, West Bengal (Required) Application Deadline: 25/09/2025 Expected Start Date: 01/10/2025