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8 Job openings at Arindam software solutions India Private Limited
About Arindam software solutions India Private Limited
US Tele caller(English Compulsory)

Panchkula, Haryana

0 years

INR 0.16 - 0.25 Lacs P.A.

Work from Office

Full Time

A Telecaller job typically involves making outbound or handling inbound calls to promote products/services, provide customer support, or gather information. Key responsibilities include engaging with customers, understanding their needs, and effectively communicating product/service details to encourage sales or gather feedback. Key Responsibilities: Outbound Calls: Make outbound calls to potential customers to promote products or services. Inbound Calls: Handle incoming calls, addressing customer inquiries and concerns. Customer Engagement: Build rapport with customers, understand their needs, and offer solutions. Sales and Persuasion: Persuade customers to make purchases, schedule appointments, or take other desired actions. Information Provision: Provide clear and accurate information about products/services, including features, benefits, and pricing. Record Keeping: Maintain accurate records of customer interactions, including call details, queries, and resolutions. Following Scripts: Adhere to established communication scripts to ensure consistency and professionalism. Meeting Goals: Contribute to achieving individual and team sales goals. Customer Relationship Management (CRM): Utilize CRM systems to manage customer data, interactions, and follow-ups. Feedback and Analysis: Provide feedback on product/service improvements based on customer interactions and insights. Problem-Solving: Address customer issues and complaints effectively. Skills and Qualifications: Excellent Communication Skills: Ability to speak clearly, persuasively, and professionally. Interpersonal Skills: Ability to build rapport and connect with customers. Strong Listening Skills: Ability to actively listen and understand customer needs. Persuasive and Confident Attitude: Ability to motivate customers and close sales. Problem-Solving Skills: Ability to address customer issues and find solutions. Computer Skills: Proficiency in using CRM and other relevant software. Product Knowledge: Understanding of the products/services being promoted. Time Management: Ability to prioritize tasks and meet deadlines. Stress Tolerance: Ability to handle rejection and pressure. High School Diploma or Equivalent: Typically required. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

US Talent Acquisition Executive(Fresher with Good verbal skills)

Panchkula, Haryana

0 years

INR 0.16 - 0.25 Lacs P.A.

Work from Office

Full Time

A US-based Talent Acquisition job description generally outlines responsibilities for sourcing, attracting, and hiring top talent to meet an organization's workforce needs. This includes developing recruitment strategies, managing the hiring process, and building strong relationships with both hiring managers and candidates. Talent Acquisition professionals also focus on employer branding and ensuring a positive candidate experience. Key Responsibilities: Sourcing and Attracting Talent: Utilizing various channels (online job boards, social media, networking, etc.) to identify and attract qualified candidates. Developing and implementing sourcing strategies to build a strong candidate pipeline. May include employer branding efforts to improve the company's reputation and appeal to potential hires. Managing the Hiring Process: Working with hiring managers to understand their needs and develop effective hiring strategies. Screening and evaluating resumes and applications. Conducting interviews, making hiring recommendations, and coordinating the offer process. Building Relationships: Establishing and maintaining strong relationships with hiring managers, candidates, and internal stakeholders. Providing a positive candidate experience throughout the recruitment process. Data and Reporting: Tracking and analyzing recruitment metrics to measure the effectiveness of hiring efforts. Developing and maintaining recruitment reports to identify areas for improvement. Legal and Compliance: Ensuring compliance with employment laws and regulations. Adhering to ethical hiring practices. Skills and Qualifications: Experience: Typically requires several years of experience in recruitment, talent acquisition, or related fields. Education: A bachelor's degree in Human Resources, Business Administration, or a related field is often required. Skills: Strong interpersonal, communication, and organizational skills are essential. Knowledge: Familiarity with Applicant Tracking Systems (ATS), sourcing tools, and employment laws is often expected. Other: Adaptability, a proactive and energetic attitude, and the ability to work independently are also valuable. Entry-level Talent Acquisition roles may focus more on candidate sourcing, screening, and administrative tasks, while more senior roles may involve strategic planning, team leadership, and aligning recruitment efforts with business goals. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Language: English (Preferred) Work Location: In person

US E-Care Executive(Fresher with good verbal skills)

Panchkula, Haryana

0 years

INR 0.16 - 0.25 Lacs P.A.

Work from Office

Full Time

A US Staffing eCare job generally involves managing the onboarding process for newly hired employees, particularly those selected through USA Staffing. This includes managing post-selection activities, ensuring compliance with government-wide and agency-specific requirements, and utilizing user-friendly data collection tools. Here's a more detailed breakdown:Responsibilities: Onboarding Management: Streamlines the onboarding process for new hires, whether selected through USA Staffing or not. Post-Selection Activities: Manages and completes activities that follow the selection process. Data Collection: Uses simple and dynamic questionnaires to gather necessary information from new hires. Compliance: Ensures compliance with government-wide forms identified by EHRI (Employee Handbook and Regulatory Information) and agency-specific requirements. Workflow Customization: Customizes onboarding tasks and workflows to suit specific agency needs. Document Transmission: Electronically transmits documents to eOPF (Electronic Official Personnel Folder). Single Sign-On: Facilitates a streamlined login experience through USAJOBS and login.gov. In essence, a US Staffing eCare role is about ensuring a smooth and efficient onboarding experience for new employees, utilizing technology and streamlined processes to manage the necessary paperwork and procedures. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Work Location: In person Speak with the employer +91 6230114810

E-Care Executive(Fresher)

Panchkula, Haryana

0 years

INR 0.15 - 0.25 Lacs P.A.

Work from Office

Full Time

A US E-Care Executive in a staffing context focuses on managing the onboarding and support for new hires, often those placed by the staffing company. They also handle questions and issues related to benefits, compliance, and the overall employee experience within the US. Key Responsibilities: Onboarding: Managing the process of integrating new employees, including paperwork, compliance checks, and introductions to the company and team. Employee Support: Addressing questions and concerns related to employment, benefits, and company policies, ensuring a positive employee experience. Compliance: Ensuring all onboarding and employee support processes comply with US labor laws and company policies. Communication: Maintaining clear and consistent communication with both employees and hiring managers. Relationship Management: Building and maintaining strong relationships with employees and clients. Skills and Qualifications: Strong verbal and written communication skills: Essential for interacting with employees and clients. Problem-solving skills: Ability to address employee concerns and resolve issues. Knowledge of US employment law and benefits: Familiarity with relevant regulations and policies. Organizational skills: Ability to manage multiple tasks and deadlines. Customer service orientation: Focus on providing a positive and supportive experience for employees. Experience in staffing or human resources is a plus: Prior experience in the industry can be beneficial. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Work Location: In person Speak with the employer +91 6230114810

Recruiter(Excellent Communication)

Panchkula, Haryana

0 years

INR 0.16 - 0.25 Lacs P.A.

Work from Office

Full Time

An HR Recruiter, or Talent Acquisition Specialist, is responsible for identifying, attracting, and selecting qualified candidates to fill open positions within an organization. Their primary duties include creating job descriptions, sourcing candidates through various channels, screening applications, scheduling and conducting interviews, and negotiating offers. They also play a role in onboarding new hires and may track key HR metrics. Key Responsibilities of an HR Recruiter: Developing Recruitment Strategies: Creating and implementing strategies to attract qualified candidates, including posting job openings on various platforms, utilizing social media, and attending career fairs. Sourcing Candidates: Identifying and engaging with potential candidates through various channels, such as online job boards, social media, professional networking sites, and referral programs. Screening and Selecting Applicants: Reviewing resumes, screening applications, and conducting initial phone interviews to identify the most qualified candidates. Conducting Interviews: Scheduling and conducting interviews with hiring managers and other relevant stakeholders to assess candidate qualifications and fit for the role. Negotiating Offers: Collaborating with hiring managers and/or other HR staff to determine compensation packages, benefits, and other details of job offers. Onboarding New Hires: Providing support and guidance to new hires during the onboarding process, ensuring a smooth transition into their new role. Maintaining Candidate Records: Keeping accurate records of candidate information and recruitment activities within the company's Applicant Tracking System (ATS). Staying Updated on Trends: Monitoring industry trends, best practices, and legal requirements related to recruitment and hiring. Collaboration with Hiring Managers: Working closely with hiring managers to understand their staffing needs and providing regular updates on the recruitment process. Tracking Key HR Metrics: Monitoring and reporting on key HR metrics, such as time-to-fill, time-to-hire, and source of hire. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills are essential for interacting with candidates and hiring managers. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records. Problem-Solving Skills: Ability to identify and resolve issues that may arise during the recruitment process. Technical Skills: Proficiency with Applicant Tracking Systems (ATS) and other relevant software. Knowledge of HR Laws and Regulations: Understanding of relevant employment laws and regulations is crucial for compliance. Analytical Skills: Ability to analyze data and identify trends related to recruitment and hiring. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Language: English (Preferred) Work Location: In person

US Tele caller(Fresher with Good verbal skills)

Panchkula, Haryana

0 years

INR 0.16 - 0.25 Lacs P.A.

Work from Office

Full Time

A US Telecaller staffing job description generally outlines the responsibilities of a telecaller, including making outbound calls, handling inbound calls, generating leads, and maintaining customer records. The job involves promoting products/services, providing customer support, and meeting sales targets. Essential skills include strong communication, persuasion, and the ability to handle objections. Key Responsibilities: Outbound Calls: Make calls to potential customers to promote products or services, explain features/benefits, and persuade them to make purchases or appointments. Inbound Calls: Handle customer inquiries, concerns, and complaints, providing information and assistance. Lead Generation: Identify potential customers, gather information, and follow up to convert them into sales or appointments. Customer Service: Provide support, resolve complaints, and assist with post-sale inquiries. Record Keeping: Maintain accurate records of customer interactions, including call details and follow-up actions, within the CRM system. Sales Targets: Meet daily/weekly/monthly call targets and performance metrics, contributing to team sales goals. Compliance: Ensure adherence to company policies and procedures during calls. Essential Skills: Communication Skills: Excellent verbal communication, active listening, and the ability to clearly articulate product/service information. Persuasion Skills: Ability to persuade customers to make purchases or schedule appointments. Interpersonal Skills: Ability to build rapport with customers and establish trust. Sales Skills: Understanding of sales techniques, lead generation, and closing deals. Problem-Solving Skills: Ability to identify and resolve customer issues effectively. Organizational Skills: Ability to manage time, prioritize tasks, and maintain accurate records. Adaptability: Ability to adapt to different customer needs and situations. Positive Attitude: A positive and enthusiastic approach to work. Additional Considerations: Industry-Specific Knowledge: Depending on the industry, telecallers may need specific knowledge of products, services, or industry trends. Technology Proficiency: Familiarity with CRM systems, call center software, and other relevant technologies. Teamwork: Ability to collaborate effectively with other telecallers and team members. Self-Motivation: Ability to work independently and take initiative. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Work Location: In person

US Front End Executive(Fresher)

Panchkula, Haryana

0 years

INR 0.16 - 0.60868 Lacs P.A.

Work from Office

Full Time

A US Staffing Front End Executive, often referred to as a Front Office Executive, acts as the first point of contact for clients and visitors, managing the front desk and ensuring smooth administrative operations. They are responsible for creating a positive first impression, managing phone calls, greeting guests, scheduling appointments, and maintaining a well-organized reception area. Key Responsibilities: Managing the Front Desk: Greeting visitors, answering calls, and managing the flow of visitors through the office. Administrative Support: Providing administrative support to the entire organization, including managing files, records, and documents. Customer Service: Providing excellent customer service to clients and visitors. Communication: Responding to emails and other forms of communication. Office Management: Maintaining office supplies, equipment, and ensuring a clean and organized reception area. Other Tasks: May include assisting with HR tasks, payroll, or other administrative duties. Job Type: Full-time Pay: ₹16,000.00 - ₹60,868.98 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Work Location: In person

US Client service Associate(Fresher or Excellent Skills)

Panchkula, Haryana

0 years

INR 0.16 - 0.25 Lacs P.A.

Work from Office

Full Time

A US Client Service Executive job description typically involves building and maintaining client relationships, providing excellent service and support, understanding client needs, and ensuring their satisfaction. They act as a liaison between clients and internal teams, addressing concerns and ensuring project success. Here's a more detailed breakdown of the roles and responsibilities:Key Responsibilities: Building and Maintaining Client Relationships: Establishing and nurturing long-term relationships with clients through consistent communication and service. Providing Excellent Service and Support: Addressing client inquiries, resolving issues, and ensuring a positive client experience. Understanding Client Needs: Identifying client needs and preferences to tailor solutions and services. Collaborating with Internal Teams: Working with internal teams to ensure client satisfaction and project success. Managing Client Accounts: Overseeing client accounts, ensuring smooth operations, and providing regular updates. Identifying New Business Opportunities: Identifying potential upsells or cross-sells to enhance client satisfaction and increase revenue. Resolving Client Complaints and Issues: Promptly addressing and resolving client complaints and issues to ensure satisfaction. Providing Product/Service Information: Offering detailed information about the company's products and services. Skills and Qualities: Strong Communication Skills: Excellent verbal and written communication skills for interacting with clients and internal teams. Problem-Solving Skills: Ability to identify and resolve client issues effectively. Time Management Skills: Efficiently managing multiple tasks and prioritizing client needs. Customer Service Skills: A strong understanding of customer service principles and a commitment to providing excellent service. Empathy and Patience: Understanding client perspectives and demonstrating patience when addressing issues. Teamwork and Collaboration: Working effectively with internal teams to achieve client goals. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift Work Location: In person

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