Area Business Manager

Job Description

Key Responsibilities: Customer Interaction: Engaging with potential and existing customers to understand their internet needs and recommending appropriate plans and services. Sales and Promotion: Presenting internet packages, features, and promotions to customers, highlighting the benefits and value proposition. Relationship Building: Developing and maintaining strong relationships with customers to ensure satisfaction and encourage repeat business. Closing Sales: Guiding customers through the sales process, addressing their concerns, and securing their purchase. Product Knowledge: Maintaining a comprehensive understanding of the ISP's internet packages, pricing, and promotions. Target Achievement: Meeting or exceeding sales targets and contributing to the overall revenue growth of the ISP. Customer Relationship Management (CRM): Utilizing CRM systems to track customer interactions, manage leads, and follow up on sales opportunities. Communication and Negotiation: Effectively communicating with customers, addressing their questions and concerns, and negotiating terms of service. Required Skills: Sales Skills: Ability to identify sales opportunities, present products effectively, negotiate deals, and close sales. Communication Skills: Excellent verbal and written communication skills to interact with customers, explain technical information, and build rapport. Customer Service Skills: Strong focus on providing excellent customer service, addressing customer needs, and resolving issues efficiently. Product Knowledge: Thorough understanding of the ISP's internet packages, features, and pricing. Negotiation Skills: Ability to negotiate terms of service with customers and find mutually beneficial solutions. CRM Proficiency: Familiarity with CRM systems for managing customer interactions and sales data. Job Type: Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person