Job Profile: We are looking for a detail-oriented and dependable Administrative Assistant to support our internal operations through effective data management, reporting, and administrative coordination. This role is essential to ensuring accuracy and organization across our day-to-day processes, particularly in relation to documentation, system updates, and account maintenance. Key Responsibilities:1. Data Organization & Record Management Organize, update, and maintain internal databases, spreadsheets, and shared documents. Ensure all data entries are accurate, consistent, and properly categorized. 2. Report Preparation Generate and format daily, weekly, and monthly reports for management, including summaries of operations, payments, and team productivity. Ensure reports are complete, error-free, and delivered on time. 3. Account Setup & Maintenance Set up new client and staff accounts in internal systems. Verify all required documentation and ensure accurate information is entered into software platforms. 4. Document Reconciliation Reconcile incoming documentation (e.g., payment records, ID submissions, agreements) with internal records. Flag discrepancies and follow up for resolution where needed. 5. Administrative Coordination Assist with general administrative duties such as file management, scanning, data entry, and coordination with other departments. Provide ongoing support to supervisors and team leads with routine administrative tasks. 6. Communication & Follow-Up Coordinate with internal teams to gather missing data or clarify inconsistencies. Maintain polite and professional communication across teams and external contacts, if needed. Preferred Qualifications & Skills: Bachelor’s degree in Business Administration, Commerce, or a related field (preferred but not mandatory). 1–3 years of experience in an administrative, clerical, or data-focused role. Strong proficiency in Microsoft Excel, Word, and Google Workspace tools. Excellent organizational skills and keen attention to detail. Ability to manage multiple tasks, prioritize, and meet deadlines. Strong communication skills and a high level of integrity in handling confidential information. Compensation: Competitive salary based on experience. Additional benefits as per company policy. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift Work Location: In person

Job Profile: We are looking for a detail-oriented and dependable Administrative Assistant to support our internal operations through effective data management, reporting, and administrative coordination. This role is essential to ensuring accuracy and organization across our day-to-day processes, particularly in relation to documentation, system updates, and account maintenance. Key Responsibilities:1. Data Organization & Record Management Organize, update, and maintain internal databases, spreadsheets, and shared documents. Ensure all data entries are accurate, consistent, and properly categorized. 2. Report Preparation Generate and format daily, weekly, and monthly reports for management, including summaries of operations, payments, and team productivity. Ensure reports are complete, error-free, and delivered on time. 3. Account Setup & Maintenance Set up new client and staff accounts in internal systems. Verify all required documentation and ensure accurate information is entered into software platforms. 4. Document Reconciliation Reconcile incoming documentation (e.g., payment records, ID submissions, agreements) with internal records. Flag discrepancies and follow up for resolution where needed. 5. Administrative Coordination Assist with general administrative duties such as file management, scanning, data entry, and coordination with other departments. Provide ongoing support to supervisors and team leads with routine administrative tasks. 6. Communication & Follow-Up Coordinate with internal teams to gather missing data or clarify inconsistencies. Maintain polite and professional communication across teams and external contacts, if needed. Preferred Qualifications & Skills: Bachelor’s degree in Business Administration, Commerce, or a related field (preferred but not mandatory). 1–3 years of experience in an administrative, clerical, or data-focused role. Strong proficiency in Microsoft Excel, Word, and Google Workspace tools. Excellent organizational skills and keen attention to detail. Ability to manage multiple tasks, prioritize, and meet deadlines. Strong communication skills and a high level of integrity in handling confidential information. Compensation: Competitive salary based on experience. Additional benefits as per company policy. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift Work Location: In person

Job Profile: We are seeking a dedicated and organized Human Resources Executive to manage and support the full spectrum of HR activities for our call centre operations in India. The ideal candidate will be responsible for recruitment, employee engagement, onboarding, attendance management, compliance, and day-to-day HR support to ensure a smooth and productive workplace environment. Key Responsibilities:1. Recruitment & Onboarding Manage end-to-end recruitment for call centre roles including sourcing, screening, scheduling interviews, and issuing offer letters. Coordinate new hire onboarding, orientation, and documentation processes in alignment with company standards. 2. Employee Lifecycle Management Maintain accurate and up-to-date employee records including personal files, contracts, attendance, and leaves. Handle confirmation processes, exit formalities, and full-and-final settlements. 3. Attendance & Payroll Support Monitor daily attendance, leaves, and absences using the internal system and coordinate with payroll as needed. Ensure accurate reporting and assist with monthly payroll data preparation. 4. Policy Compliance & Documentation Ensure all HR practices comply with applicable Indian labour laws and company policies. Maintain HR documentation, trackers, and compliance records. 5. Employee Engagement & Support Act as the first point of contact for employee concerns and assist with grievance handling or conflict resolution where appropriate. Plan and execute employee engagement initiatives and activities to boost morale and team culture. 6. Communication & Reporting Maintain regular communication with the management team in Canada regarding staffing updates, HR issues, and process improvements. Generate reports on attrition, hiring, and HR metrics for internal review. Preferred Qualifications & Skills: Bachelor’s degree in Human Resources, Business Administration, or a related field. 2–4 years of relevant HR experience, preferably in a call centre/BPO environment. Strong understanding of Indian labour law and HR compliance. Excellent communication skills (written and verbal). Ability to multitask, stay organized, and handle sensitive situations with professionalism. Proficient in MS Office and HR tools/software. Compensation: Competitive salary based on experience. Benefits and incentives as per company policy. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Night shift Work Location: In person