AR FOLLOW-UP EXECUTIVE

REQUIREMENTS / RESPONSIBILITIES

• * Handle *outbound & inbound emails* efficiently and professionally
  * Make *outbound calls to patients in the USA* and schedule appointments with doctors
  * Use *OfficeAlly or similar tools* to search patient details, verify records, and update data
  • Maintain proper communication and follow-up for account resolution
  • Work collaboratively with internal teams and ensure timely task completion
  • Provide excellent customer/patient communication with clarity and empathy

MUST HAVE

• * Good verbal and written *communication skills* (must)
  * Should be willing to work *Night Shift (US timings)*
  • Basic knowledge of healthcare AR follow-up is a plus
  * Ability to learn tools like *OfficeAlly* quickly
  • Strong follow-up, calling confidence, and responsibility in handling tasks
  • Immediate joiners preferred
  
  Work Schedule: Only 3 working days per week
  
  Note: The position begins with a 1-month trial period. Candidates demonstrating strong performance, communication, and ownership will be moved to permanent payroll.