AR calling _ Walk in Interview _BLR & HYD

AR caller Hiring : 

Roles and Responsibilities:

1. Insurance Follow-Up

• insurance companies (payers)

• unpaid, denied, or underpaid

• timely resolution

2. Claims Investigation

• claim receipt

• denials

• Document payer responses in the system.

3. Denial Management

• Review denial codes & understand payer-specific rules.

• Take corrective actions:

  • Rebill claims

  • Send appeals

  • Fix coding or documentation issues (with the internal team)

4. Coordination With Internal Teams

• Work with:

  • Billing team

  • Coding team

  • Payment posting team

• Communicate updates or additional requirements.

5. Documentation

• Record all interactions with insurance in the billing system.

• Maintain accurate notes for:

  • Call outcomes

  • Expected turnaround time (TAT)

  • Required follow-ups

6. Meeting Productivity & Quality Goals

• Handle a set number of accounts per day.

• Achieve:

  • First-call resolution

  • Low error rates

  • High recovery percentage

7. Compliance & HIPAA

• HIPAA guidelines

• Adhere to organizational and payer compliance rules.

Share your resume to 6369914859 / 7845102952