TalentQ Solutions Hiring For AR caller

AR caller Hiring : Roles and Responsibilities: 1. Insurance Follow-Up Call insurance companies (payers) to check claim status. Follow up on unpaid, denied, or underpaid claims. Ensure timely resolution of outstanding A/R. 2. Claims Investigation Verify claim receipt , processing status, and adjudication details. Identify reasons for denials , rejections, or delays. Document payer responses in the system. 3. Denial Management Review denial codes & understand payer-specific rules. Take corrective actions: Rebill claims Send appeals Fix coding or documentation issues (with the internal team) 4. Coordination With Internal Teams Work with: Billing team (for claim corrections) Coding team (for coding errors) Payment posting team (to clarify EOB/ERA issues) Communicate updates or additional requirements. 5. Documentation Record all interactions with insurance in the billing system. Maintain accurate notes for: Call outcomes Expected turnaround time (TAT) Required follow-ups 6. Meeting Productivity & Quality Goals Handle a set number of accounts per day. Achieve: First-call resolution Low error rates High recovery percentage 7. Compliance & HIPAA Follow HIPAA guidelines when handling patient data. Adhere to organizational and payer compliance rules. Share your resume to 6369914859 / 7845102952