Apprentice

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Finance Control Management trainee apprentice will be responsible for supporting Issue Management for the financial and accounting processes within the organization. The role will involve structured training, collaboration and opportunity to experience the dynamic world of Amex Finance Control Management every day.

Key responsibilities

• Support the “Issue, Events and Remediation Management” team in documentation of the end-to-end issue management lifecycle, including issue identification, root cause analysis, remediation planning, and closure validation.
• Perform basic data analysis, including creating spreadsheets, summarizing information thereby assisting in follow ups and keeping the team on top of the pressing deadlines for each stage of Issue /Event lifecycle
• Assist in collecting data and information from stakeholders for issue analysis and reporting.
• Help with preparing summaries or presentations related to risk events and remediation progress.
• Participate in meetings, take minutes and follow up on assigned action items.
• Help maintain proper documentation of issue logs, resolution plans, and closure evidence.
• Learn and apply basic concepts of operational risk.
• Provide administrative support to the team, including status tracking and dashboard updates.
• Support quality checks on documents, ensuring they are complete and follow templates.

Qualification, Skills and Experience Requirements

• Graduate (Economics hons)

• Demonstrates knowledge and application of basic accounting principles
• Knowledge of Risk, Controls, Quality will be preferred
• Familiarity with the types and structure of financial statements
• Appreciation of role and criticality of Finance in a multinational company
• Working knowledge of MS-Office (Excel, PowerPoint, Word)
• Excellent verbal and written communication skills
• Exhibits positive attitude, agility and willingness to learn and develop

Assignment Duration: 12 months