Application Tech Support Practitioner

2 - 7 years

1 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 About The Role  

Project Role :
Application Tech Support Practitioner

Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Microsoft Azure IaaS

Good to have skills :
NA
Minimum 2 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical support processes.- Stay updated with the latest technology trends and best practices. Professional & Technical
Skills:
  • -
    Must To Have Skills:
  • Proficiency in Microsoft Azure IaaS.- Strong understanding of cloud computing principles.- Experience with Azure virtual machines and networking.- Hands-on experience in troubleshooting Azure infrastructure issues.- Knowledge of Azure security and compliance standards.
    Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Azure IaaS.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education
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    Accenture

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    Dublin

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