Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Infrastructure Security Vulnerability Management Operations, Data Security Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : A 15 years of fulltime education Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Infrastructure Security Vulnerability Management Operations, Data SecurityKey Responsibilities :A:Vulnerability Management security analyst needs to Facilitate and coordinate vulnerability assessment and scanning, reviews of assessment results, patching, and remediation activities related to workstations, servers, storage, databases, appliances, web applications and network devices B:Performing technical evaluation and risk and vulnerability assessments of relevant technology focus areas eg, local computing environment, network and infrastructure, enclave boundary, supporting infrastructure. Technical Experience :A:Should have 5 to 6 years experience in Vulnerability Management programB:Responsible for Tactically guide the Vulnerability Management VM Plan, to coordinate, monitor and support activities in the areas of the VM program, security patch and remediation managementC:Responsible for Create and maintain SOPs for the VM program, provide technical knowledge to operations and production support teamsD:Reading and interpreting vulnerability data to identify necessary actions and priority Professional Attributes :A:Excellent written and verbal communication skills in a clear business relevant manner that is adjusted to the audience; up, down and across the organization B:Ability to operate independently and make decisions with little direct supervision Educational Qualification:A:15 years of full-time educationAdditional Info :A:Ready to work rotational shiftsB:Location flex - Bengaluru Qualification A 15 years of fulltime education