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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

bengaluru

Posted:6 hours ago| Platform:

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Skills Required

automation analytics design analytical skills research communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Business Requirements Analysis

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Key responsibilities aConducting research and analysing data to develop models – and suggest methods for ISA Automation team to improve their practices and processes.bSolve existing business problems and/or better achieve project goals.cOversee the implementation of new technology and systems Technical Experiance aAt least 4 years of relevant experiencebActive contributor to a cross-functional team, collaborating with Reporting Analytics in other regions to drive improvement in the overall analytical supportcStrong reporting and analytical skills, ability to manage and analyze large and complex data setsdStrong technical, analytical, problem-solving, and organizational skills and perform with a high level of accuracyeHaving a fair Idea of Microsoft BOT frameworkfAnalyzing data and logging defects through the defects management system and tracking to closuregExperience with presenting findings and clearly communicating complex information to a variety of audienceshExperience with analyzing, translating and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutionsiAbility to quickly adapt and learn new programs and skills Qualification 15 years full time education

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Application Tech Support Practitioner