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Application Support Specialist (UNIX/SQL Support)

Application Support Specialist (UNIX/SQL Support)

Infosys

2 - 7 years

2 - 6 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

software development java debugging software quality assurance unix rest oracle sybase autosys microsoft azure cloud technologies sql server microservices appdynamics splunk shell scripting project life cycle informatica agile methodology itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Requirements

Bachelor of Engineering,Bachelor Of Technology,Master Of Engineering,Master Of Technology

Service Line

Cloud & Infrastructure Services

Responsibilities

A day in the life of an Infoscion:

Support the Service & Products across several technical domains with full spectrum of Production Support responsibilities

Uphold high standards for timely issue resolution

Ensure workflows, processes, tooling and applications are of the highest quality standard

Contribute expertise to the management of existing and new IT products and services

Define workarounds for known errors and initiate process improvements

Maintain a knowledge database

Flexible to work in APAC/EMEA hours

Additional Responsibilities:

Knowledge of more than one technology

Basics of Architecture and Design fundamentals

Knowledge of Testing tools

Knowledge of agile methodologies

Understanding of Project life cycle activities on development and maintenance projects

Understanding of one or more Estimation methodologies, Knowledge of Quality processes

Basics of business domain to understand the business requirements

Analytical abilities, Strong Technical Skills, Good communication skills

Good understanding of the technology and domain

Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods

Awareness of latest technologies and trends

Excellent problem solving, analytical and debugging skills

Technical and Professional Requirements:

ideally 4-6 years of hands-on experience in IT support role within Financial services industry

proficient with software development tools, such as Unix, Shell Scripting, Oracle, Sybase, MSSQL, Autosys, Informatica, Splunk, AppDynamics, Java

good Knowledge of ITIL processes, knowledge of Cloud Technologies (Azure), RESTful APIs, Microservices, Compliance and Legal IT systems is an added advantage.

ability to solve complex issues, good at problem statement analysis and solution design thinking

track record of influencing senior IT stakeholders and business partners

confident communicator that can explain technology to non-technical audiences

capable of understanding client needs and translating this into products and services

contribute expertise to the management of existing and new IT products and services

define workarounds for known errors and initiate process improvements

maintain a knowledge database

flexible to work in APAC/EMEA hours

Preferred Skills:

Technology->Application Security->Application Security - ALL

Technology->Application Support - Middleware->Application Support - Middleware

Foundational->Maintenance and Production Support process->PLM Production Support process

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Application Support Specialist (UNIX/SQL Support)