Job
Description
Responsibilities A day in the life of an Infoscion: Support the Service & Products across several technical domains with full spectrum of Production Support responsibilities Uphold high standards for timely issue resolution Ensure workflows, processes, tooling and applications are of the highest quality standard Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Maintain a knowledge database Flexible to work in APAC/EMEA hours Technical and Professional Requirements: ideally 4-6 years of hands-on experience in IT support role within Financial services industry proficient with software development tools, such as Unix, Shell Scripting, Oracle, Sybase, MSSQL, Autosys, Informatica, Splunk, AppDynamics, Java good Knowledge of ITIL processes, knowledge of Cloud Technologies (Azure), RESTful APIs, Microservices, Compliance and Legal IT systems is an added advantage. ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements maintain a knowledge database flexible to work in APAC/EMEA hours Preferred Skills: Application Support Technology->Architecture->Architecture - ITIL Technology->Open System->Shell scripting Technology->Open System->UNIX Technology->Infrastructure- Batch Scheduler->Autosys Technology->Oracle->PL/SQL Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Educational Requirements Master Of Engineering,MBA,MCA,MTech,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements
