Job
Description
Company Overview Jio is a leading telecommunications operator in India with over 400 million customers. The company is instrumental in providing a wide range of digital apps and services that foster functionality, engagement, and loyalty. Renowned for its end-to-end 5G solutions and cloud-native platforms, Jio serves both consumer and enterprise markets. Based in Navi Mumbai, Maharashtra, the company operates in the Media & Telecommunications industry with over 10,001 employees. For more information, visit our website. Job Overview The Application Support SME role is a full-time, mid-level position based in Guwahati. The ideal candidate should have a minimum of 4 years of experience in the field. The role focuses on managing and supporting Applications, Unix systems, and delivering solutions in a cloud-native environment. Qualifications and Skills Expertise in application support, with an ability to troubleshoot and resolve issues efficiently and swiftly. Hands-on experience with ecommerce platforms (Mandatory skill) to ensure smooth operation and upkeep of high-traffic services. Strong knowledge of Unix (Mandatory skill), capable of executing commands, scripting, and maintaining system integrity. Proficiency in system monitoring, possessing the skills to both implement and manage monitoring tools to prevent downtime. Familiarity with microservices architecture, contributing to scalable and agile application deployments. Shell scripting experience to automate recurring tasks and to enhance system functionality with personalized scripts. Understanding of Kubernetes for managing containerized applications and efficiently handling workload distribution. Exposure to cloud environments, with an ability to adapt and manage applications on public and private cloud platforms. Roles and Responsibilities Provide expert application support, diagnosing and resolving incidents to ensure minimal disruption to business operations. Collaborate with development teams to deploy and maintain finely tuned ecommerce platforms, enhancing user experience. Manage Unix-based systems, ensuring optimal performance, continued reliability, and comprehensive data security. Implement and maintain robust system monitoring tools, promptly identifying performance bottlenecks or issues. Adopt microservices architecture for flexible, efficient development, and deployment processes. Create and execute shell scripts to automate operational tasks, facilitating increased system efficiency. Utilize Kubernetes to streamline application deployment, scaling, and maintenance in a container registry. Collaborate in cloud infrastructure management, adapting unique client needs to compatible cloud solutions.
