Application Support Engineer

Congratulations

Seclore protects and controls digital assets to help enterprises prevent data theft and achieve compliance. Permissions and access to digital assets can be granularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automated policy enforcement allow enterprises to adapt to changing security threats and regulatory requirements in real-time and at scale.

Know more about us at www.seclore.com

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you!

Role:

• Technical Support and Customer Interaction:

• Product Expertise and Continuous Learning:

• Issue Diagnosis and Resolution:

• Collaboration and Communication:

• Multitasking and Shift Adaptability:

• Support:

• Troubleshooting:

• Repair:

Qualifications:

• Languages:

• Core Technologies:

• Networking & Tools:

• Additional Skills:

• Security:

Experience:

• 2–5 years in technical support, preferably application support, with exposure to shift work and handling customer calls.

• Familiar with CRM tools and severity-based models, with experience supporting enterprise customers.

• Education:

• Certifications (Preferred):

Abilities:

• Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users.

• Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments.

• Team player with flexibility to stretch work hours when needed.

• We value and support those who take the initiative and calculate risks.

• We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business.

• We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.

Excited to be the next Entrepreneur? Apply today!

Let’s build the future of data security at Seclore together.