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Qualitykiosk Technologies logo

Application Support Engineer

1 - 3 years

3 - 4 Lacs

Mumbai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

RCA Application support Ticketing Excel Linux Analytical uim Incident management JIRA SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hands on experience of APM (Application Performance Monitoring) > Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM > Experience on Ticketing tool like Service Now, Jira, ITSM > Good Knowledge of SQL and Linux and Basic understanding of Java > Basic understanding of Incident Management Process and Lifecycle > Basic understanding of SLA/KPIs > Basic knowledge of Microsoft Excel and Power Point > Good Decision making, analytical and time management skills. > Multitasking abilities > Ability to work from office. > Ability to commute to office on self-basis. > Excellent communication skills > Flexibility to work in 24/7 shifts > Providing RCA for Incidents and preparing chronology. > Supporting Application Team with SR and extracting result from Database as required.

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Qualitykiosk Technologies
www.qualitykiosk.com/

IT Services and IT Consulting

Navi Mumbai Maharashtra

1001-5000 Employees

435 Jobs

    Key People

  • Venkatesh Kuppuswamy

    Managing Director

  • Hitesh Satam

    Director - New Business Development

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