Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Enterprise Edition Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure timely resolution of application issues and technical glitches. Perform root cause analysis and implement corrective actions. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. Develop and maintain technical documentation for support processes and procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in Java Enterprise Edition. Strong understanding of software development life cycle and application support processes. Experience in troubleshooting and resolving application issues. Knowledge of database management systems and SQL queries. Good To Have Skills:Experience with Spring Framework and Hibernate ORM. Familiarity with web technologies such as HTML, CSS, and JavaScript. Experience in working with Unix/Linux environments. Knowledge of ITIL framework and incident management processes. Additional Information: The candidate should have a minimum of 5 years of experience in Java Enterprise Edition. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education