Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : OpenShift Virtualization Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve application issues.- Collaborate with cross-functional teams to troubleshoot and resolve technical problems.- Develop and maintain technical documentation for support processes.- Participate in on-call rotation to provide 24/7 support.- Conduct root cause analysis for recurring issues and implement preventive measures. Professional & Technical Skills: - Must To Have Skills: Proficiency in OpenShift Virtualization.- Strong understanding of cloud computing principles.- Experience with containerization technologies like Docker and Kubernetes.- Knowledge of scripting languages such as Python or Bash.- Familiarity with monitoring tools like Prometheus or Grafana. Additional Information:- The candidate should have a minimum of 3 years of experience in OpenShift Virtualization.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education