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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

compliance business systems issue resolution system management operating systems disaster recovery backup solutions system administration scripting high availability automation automation tools shell bash shell scripting clustering

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :AIX System Administration

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different teams to gather insights and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:

Manage, configure, and maintain IBM AIX environments across production, development, and test systems.

Perform installation, patching, and upgrades of AIX operating systems and related software.

Administer and optimize LPARs, VIO servers, and PowerHA clusters for high availability and performance.

Monitor system performance and implement tuning measures to ensure optimal system efficiency.

Manage system backup, restore, and disaster recovery operations (using tools like NIM, TSM, etc.).

Plan and execute capacity management and resource allocation activities.

Troubleshoot and resolve complex incidents, service requests, and performance issues.

Collaborate with application, database, and network teams for cross-functional issue resolution.

Implement and maintain security hardening, patch compliance, and audit requirements.

Automate repetitive operational tasks using shell scripting or other automation tools.

Support migration and modernization initiatives involving AIX and related technologies.

Maintain detailed documentation of configurations, standard operating procedures, and change records.

Participate in on-call rotation and provide 24x7 production support as required.

Mentor and guide junior system administrators within the team. Professional & Technical
Skills:

Bachelor’s degree in Computer Science, Information Technology, or related field.

hands-on experience in AIX system administration in large enterprise environments.

Strong knowledge of AIX 7.x and above, VIOS, and Power VM technologies.

Experience with PowerHA (HACMP) clustering and disaster recovery setups.

Proficiency with NIM (Network Installation Manager) for system deployment and management.

Good to have exposure with backup solutions (TSM, NetBackup, or equivalent).

Strong shell scripting (Korn, Bash) and automation skills.

Familiarity with SAN, storage provisioning, and file system management (JFS2, GPFS).

Understanding of ITIL processes (Incident, Change, and Problem Management).

Excellent analytical, troubleshooting, and communication skills.
Additional Information:

The candidate should have minimum 5 years of experience in AIX System Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer