47 Application Servers Jobs

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world, boasting 94,000 consultants and professionals globally. CGI delivers a comprehensive portfolio of capabilities, ranging from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. Through a local relationship model and global delivery network, CGI assists clients in digitally transforming their organizations and accelerating results. With CGI Fiscal 2024 reporting revenue at CA$14.68 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. As a Lead Analyst in the position of SSO Engineer, you are expected to work independently under limited supervision, applying your knowledge in Applications Development. Your role involves dealing effectively with issues and challenges within your field of specialization to develop simple application solutions. As a second-level professional, your work will have a direct impact on results and outcomes. Your future duties and responsibilities include: - Working experience in Information Security Technology field, demonstrating knowledge of IAM technologies such as SAML, OAuth, OIDC, Radius, and Kerberos. - Experience in migrating applications to modern Authentication protocols. - Ability to work across the technical stack and understand the industry-standard IT infrastructure. - Strong technical problem-solving skills to detect patterns, identify root causes, and design optimal process solutions. - Understanding of the technical implementation of legacy applications. - Collaborating across functions to enhance IAM solutions based on compliance requirements and best practices. - Participating in meetings to recommend cost-effective technical solutions. - Updating knowledge base and documentation to align with the latest versions and development initiatives. - Assisting in the preparation of business-required reports. To be successful in this role, you must have the following qualifications: Must-Have Skills: - 8+ years of work experience in Identity and Access Management, preferably using Forgerock/Ping identity and access management solution. - Expertise in integrating Web and mobile applications for single sign-on. - Experience with technologies such as SAML 2.0, OAuth 2.0, OpenID Connect, and Role-Based Access Control (RBAC). - Proficiency with LDAP, Java, Javascript, Node JS, Quarkus, Web Servers, Application Servers, and Directory Servers. Good-to-Have Skills: - Basic knowledge in CI/CD, GitOps, Git/Gitlab, Docker, and Kubernetes technologies. - Basic knowledge in AWS or other cloud technologies. CGI, an equal opportunity employer, is committed to providing accommodation for individuals with disabilities in accordance with provincial legislation. If you require reasonable accommodation due to a disability during any aspect of the recruitment process, please inform us, and we will work with you to address your needs. At CGI, life is centered on ownership, teamwork, respect, and belonging. As a CGI Partner, you are encouraged to be an owner from day one, collaborating to bring our Dream to life. Your work creates value as you develop innovative solutions, build relationships with teammates and clients, and access global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. With CGI, you will shape your career within a company designed for growth and longevity, supported by leaders who prioritize your health and well-being, offer opportunities to deepen your skills, and broaden your horizons. Join our team at CGI, one of the largest IT and business consulting services firms globally.,

As an experienced consulting professional in the field, you will be utilizing your understanding of solutions, industry best practices, and various business processes or technology designs within a specific product/technology family. Operating independently, you will deliver high-quality work products to engagements, performing diverse and complex duties that require independent judgment to implement Oracle products and technology in alignment with customer needs. Your responsibilities will involve applying Oracle methodology, company procedures, and best practices. You will be responsible for End-to-End Architectural and Technical Management in Charging, Policy, DSR, and Billing domains, engaging directly with both business and IT stakeholders in customer organizations. Your expertise in handling project deliveries, particularly with a preference for Oracle Technologies, will be crucial. Additionally, you should have a solid understanding of technologies encompassing 4G/5G/Policy/Charging domains, with a specific focus on Policy, Charging, and Billing functionalities. Your role will also involve facilitating new channels of engagement with vendors and telecom service providers for data modeling, defining inventory and discovery reconciliation models, and actively participating in scoping, planning, and estimation for deliverables during pre-sales and project deliveries. It is essential to have awareness of Oracle Policy and Charging Solutions and the ability to defend solutions, estimations, timelines, and deliverables with customers, negotiate effectively, and present at the CxO level. Moreover, you will oversee day-to-day technical operations, including assignments and personnel reviews, while also having exposure to cloud-native technologies. Proficiency in operating systems (Unix/Linux), databases (Oracle, SQL Server), and application servers (WebLogic) is crucial. Familiarity with cloud technologies and microservices architecture is a plus. Your problem-solving skills should be exceptional, with the ability to analyze and solve complex challenges related to policy, charging, and billing. Excellent communication and interpersonal skills are required to collaborate effectively with technical and non-technical stakeholders. Possessing relevant industry certifications, such as Oracle Certified Professional, will be advantageous. Furthermore, having experience with relational database systems and/or similar technologies will be beneficial, along with technical expertise in Gx, Gy, Sy, Sh, Policy, Charging, and DSR (Diameter Signaling Routing). A good understanding of the implementation of Policy, Charging, and DSR functionalities is also key to success in this role. In summary, your responsibilities will involve delivering functional and technical solutions on moderately complex customer engagements, potentially leading teams on projects, consulting effectively with customer management, participating in business development activities, and configuring detailed solutions for moderately complex projects. Operating at the intersection of technology and business, you will play a critical role in implementing Oracle products and technology to meet customer needs effectively.,

You will be joining Cond Nast, a global media company with a vast reach of over 1 billion consumers in 32 territories. The company boasts a prestigious portfolio of renowned media properties such as Vogue, Vanity Fair, GQ, The New Yorker, and Wired, among others. As the Manager of Global Support Operations, you will play a crucial role in leading the Level 1 and Level 2 support teams across all products and services offered by Cond Nast. With your 10-15 years of total experience and at least 5 years in IT/Application Support and people management, you will be responsible for ensuring infrastructure/application support, SLA management, process excellence, continual service improvement, people management, service delivery, and stakeholder management. Your core responsibilities will include managing team members providing support for all Cond Nast markets, monitoring and addressing emerging trends and issues, leading post-incident review and problem management meetings, ensuring timely communication during major incidents, collaborating across teams for operational and business goals, setting priorities, following SOP-driven culture, managing customer escalations, and leading end-to-end ITSM processes within the team. Essential skills for this role include experience working with onsite and offshore stakeholders, problem-solving abilities, familiarity with ITIL principles, global organization support experience, managing associates" availability and performance, understanding of web and application servers, strong organizational skills, adaptability to change, and a focus on customer satisfaction. Desirable skills include experience in the publishing, media, or advertising sector, working with Editors, PagerDuty, ServiceNow (or any ITSM tools), Jira, Confluence, Salesforce, Peoplesoft, monitoring tools like Solarwinds, messaging & directory services, and cloud, as well as project/product management knowledge. If you are interested in this opportunity and possess the required skills and experience, please apply below. Your application will be reviewed promptly, and you can update your resume or upload a cover letter through your candidate profile at any time.,

The Architect Site Reliability Engineering plays a crucial role in providing technical leadership to support initiatives in cloud computing at Inspire. With a primary focus on enhancing efficiency, reducing toil, and increasing uptime and availability of Inspire's cloud platforms, you will collaborate with peers to influence cloud application and infrastructure design, improve production readiness reviews, streamline build/test/release automation, elevate observability practices, and fortify platform resiliency, scalability, and recovery capabilities. Your success in this role will stem from your ability to engage with diverse technical partners, employ data-driven problem-solving approaches, demonstrate self-motivation, and exhibit a commitment to continuous improvement. In this position, your responsibilities will include: - Involvement in the entire application and cloud services development lifecycle, from inception to refinement, ensuring well-designed and monitored software releases in collaboration with application and platform teams. - Designing, motivating, guiding, and supporting the development of software, systems, and processes to enhance product reliability, organizational efficiency, and resource optimization. - Advocating for reliability practices across the software development lifecycle through activities like architecture reviews, code reviews, platform creation, and capacity planning. - Collaborating with senior engineering and testing team members to develop tools and recommend testing strategies for problem prevention, detection, and chaos testing. - Enhancing SRE practices by establishing error budgets, refining SRE dashboards, and improving anomaly detection capabilities. - Providing design recommendations for platform enhancements based on production incident analysis and root cause investigations. - Improving service reliability through blameless post-incident reviews and leveraging automation tools to respond to or prevent future issues. - Identifying automation opportunities, designing tools, and supporting their implementation to automate routine, time-consuming, or manual tasks. - Periodically evaluating current SRE practices and tools to suggest enhancements and improvements. - Training, guiding, and mentoring teammates on SRE practices and principles. - Developing strategies to ensure infrastructure scalability and elasticity, along with code-level debugging for escalated issues. To be successful in this role, you should have: - A minimum of 8 years of experience as a platform architect with expertise in containers, deployment architecture, benchmarking, design, and network engineering. - At least 4 years of combined experience in DevOps, SRE, Systems, and/or software development roles. - Hands-on experience in establishing and maturing SRE practices, programs, and roadmaps. - Extensive knowledge of public cloud technologies, particularly Azure, and cloud-native architectures. - Proficiency in Infrastructure-as-Code (IAC), DevOps, and CI/CD practices and tools like Terraform, Gitlab, ArgoCD, and Jenkins. - Familiarity with configuration management tools such as Ansible, Chef, and Packer. - Expertise in container technology and orchestration, including Kubernetes and Docker. - Experience with Observability and Monitoring practices and tools like OpenTelemetry, New Relic, Prometheus, Grafana, and more. - Deep understanding of microservice architectures, application servers, networks, and databases. - Excellent grasp of scalability processes and techniques. - Strong communication and collaboration skills, with the ability to understand and improve complex systems. In summary, this role requires a dedicated professional with a strong technical background, a proactive approach to problem-solving, and a commitment to enhancing reliability and efficiency across cloud platforms. If you are someone who thrives in a dynamic and collaborative environment, excels in technical challenges, and is passionate about driving continuous improvement, this opportunity at Inspire may be the perfect fit for you.,

As an Application Software Engineer at our organization, you will play a crucial role in developing and maintaining software solutions that contribute to the success of our projects. With a focus on Full Stack Development, you will utilize your expertise in Dot Net, Java, JSP, SQL, and C# with ASP, HTML, and JavaScript languages to create efficient and effective solutions. Your responsibilities will include configuring Avaya Experience Portal, developing IVR systems using Orchestration Designer, and designing call-flows based on requirement documentation and workshops. To excel in this role, you must demonstrate expert knowledge in VXML, CXML, SSML, XML, JAVA, JSON, and SVN repositories. Additionally, you should have experience integrating with backend data systems, servers, and adjuncts such as Tomcat, WebSphere, IIS, Apache, and WebLogic. Proficiency in database management via SQL, JDBC/ADO.NET (MS SQL Server/Oracle/Postgres) is essential, along with a strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications. Moreover, your role will involve working on Avaya Contact Center CTI applications and integrating them with 3rd Party CRM systems like Salesforce and Pega. Familiarity with Avaya Contact Center products such as Avaya Elite, Elite Multichannel, and AACC will be advantageous. The ideal candidate for this position should have at least 2 years of experience as a Software Engineer and possess knowledge in Angular JS, NodeJS, JavaScript, HTML5, and Web Services. A degree in BCA, B. Tech, or BE is required for this role. You should be self-motivated, capable of working with minimal supervision, and have excellent listening and presentation skills. Additionally, a continuous learning mindset, the ability to adapt to new environments quickly, and strong teamwork skills are essential to thrive in this role. Join us and be part of a dynamic team where your contributions will make a significant impact and help shape the future of our projects.,

Are you eager to empower millions of students and make a transformative impact on their lives Do you thrive on owning your work, are passionate about impeccable software quality, and are dedicated to delivering an exceptional customer experience If so, this role is perfect for you. As a Senior Software Engineer (Test) in the Identity and Access Management (IAM) squad, you will play a pivotal role in revolutionizing identity, access management, and fraud prevention for a global company that serves millions of students. IAM is the backbone of our platform, ensuring that the right individuals have the appropriate access to technology resources, safeguarding sensitive information, and enhancing user trust. Responsibilities - Working with developers and product managers to understand requirements and use cases - Creating a test plan and test cases during the design and implementation of cross-channel features - Implementing and maintaining automated test suites for integration tests, API tests, UI tests, and system tests. - Executing integration and regression test plans - Work with engineering teams towards continuous quality improvement Requirements - B.E., B.Tech, M.Sc. degree in Computer Science or a related technical field - 5+ years of experience in QA automation and testing - Excellent understanding of software testing methodologies and test-driven development (Shift - Left) - Good understanding of databases, SQL and application servers. - Experience with writing test plans and test cases - Experience with API testing - Rich experience with Python scripting and Robot framework for automation - Rich Experience with cloud providers like AWS and any of containerization tech like Docker. - Experience with browser-based UI automation using Selenium/Robot/Testcafe frameworks - Proven ability to work well with others in a fast-paced, iterative product definition and development environment. - Strong Interest in testing systems for security risks in addition to functional validation. - Strong verbal and written communication skills. Big Plus - Experience with NodeJS and React JS based apps. - Experience in IAM domain and vendors like Auth0, FingerprintJS Why do we exist Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on providing affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.,

Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation. Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. As a Software Engineer/Senior Software Engineer at Kore.ai, you will ensure that all assigned tickets or tasks are completed within SLAs defined by Kore leadership. You will also need to ensure that customers are satisfied with the level of support provided and their inquiries or issues are resolved. Responsibilities: - Understand the Kore.ai support process and ensure all instructions are followed religiously and meticulously. - Ensure unambiguous, comprehensible, and concise communication to customers as well as internal stakeholders in grammatically correct English. - Ensure a defined Service Level Agreement is followed for appropriate tickets. - Handle screen-sharing web conference calls with customers for remote diagnostics and triage of reported issues. - Document problems and their solutions accurately in knowledge base articles. - Provide customer support for all product lines of Kore.ai. - Work seamlessly with other teams like Professional Services, Engineering, Product Management, DevOps & QA towards resolution of assigned tickets and tasks. - Adapt to support shift and schedule defined by the leadership. Experience Required: - 2-6 years of experience. Must Have Skills: - Relevant experience in delivering customer support for a web or mobile application-based product. - Ability to track and resolve support issues as per SLA. - Ability to implement product features and sanity test defect fixes, and documenting results. - Ability to collaborate across the teams as required for resolving tickets/completing assigned tasks. - Ability to gather information systematically and efficiently for Root Cause Analysis. - Ability to analyze logs for effective troubleshooting. - Ability to program in at least one programming language. - Ability to work with at least one ticket tracking tool. - Ability to answer inquiries from customers and work with the right points of contact to gather knowledge if required. - Ability to handle customer problems and inquiries via email, chat, and phone. - Ability to articulate in an unambiguous, comprehensible, and concise manner using grammatically correct English. - Ability to be self-organized, proactively track own work, and report status to the reporting point of contact without need for follow-up. - Ability to work as per set priorities by the manager/lead. - Ability to show empathy to customers and adapt to difficult and unfavorable situations. - Ability to escalate matters at the right time to the right stakeholders. - Ability to adapt to working in shifts as required. - Ability to be a good team player and treat all team members peers, juniors, and seniors with respect. - You will work from our India operations office located in Hyderabad, Telangana. - Ability to quickly learn various technologies, techniques, tools, and scale as and when needed. Good to Have Skills: - Previous working knowledge of Node.js, HTML, and CSS. - Basic understanding of Linux. - Basic working knowledge of tools like Postman and API testing. - Knowledge of web and application servers. - Knowledge of tools like Zensesk, Husbpot, JIRA, Visual Studio Code. - ITIL Fundamentals or above a strong plus. - Knowledge of other global languages. - Basic Java/Scripting knowledge. - Knowledge of web and mobile-based enterprise applications. - Knowledge of Web Services, APIs (Functionality), SDKs, and tools usage like Postman, VS Code, etc. - Basic Knowledge of Node.js, Browser Console/DevTools. - Ability to articulate and summarize complex issues both verbally and in writing. - Basic Java/Scripting knowledge - basic coding and ability to read and understand. Educational Qualification: - Any graduation degree (Technical degree like Computer Science, MCA, Electronics, etc., preferred) and above.,

As an Application Server & IIS Administrator (Mid-Level) with Basic Computer Knowledge, you will be responsible for managing the monitoring and performance tuning of Microsoft stack web applications. Your role will involve monitoring IIS web server and hosted application performance, setting up and maintaining application health checks, uptime monitoring, and threshold alerts. Additionally, you will be expected to perform basic troubleshooting of Windows application issues, monitor and analyze API performance and availability, as well as generate and share performance reports with stakeholders. Collaboration with development and infrastructure teams is essential to ensure application health, availability, and responsiveness. To excel in this role, you should have a minimum of 1 year of experience in Windows application and server monitoring, along with a basic knowledge of Windows OS, IIS (Internet Information Services), and application hosting. An understanding of monitoring tools like Performance Monitor, Event Viewer, or third-party solutions (e.g., Site24x7, Nagios, SolarWinds, or similar) is required. Your ability to troubleshoot application issues related to memory, CPU usage, or service unavailability will be crucial. Strong communication and documentation skills are also necessary for effective collaboration with various teams. This is a full-time, permanent position with a day shift schedule, requiring in-person work at the designated location.,

As a Cloud and Systems Administrator at our organization, your primary responsibility will be to provide administration for cloud computing platforms, networks, and systems. You will play a crucial role in delivering a great customer experience by serving as an escalation point for technical support to customers over chat, phone, and support tickets. It will be your duty to respond to the global support ticket queues and ensure first-line resolution to issues within scope. To excel in this role, you are expected to follow processes diligently, exercise good judgment in decision-making, and exceed customer expectations to maintain their loyalty. Additionally, you will be responsible for adhering to company security policies, procedures, and other relevant standards as directed. In this position, you will require a working knowledge and skills to perform analytical, scientific, or operational processes. You will leverage standard operating procedures and scientific methods to complete assigned work within your area of expertise while working with a moderate level of supervision. Key responsibilities include resolving or escalating level-appropriate technical issues for customers, securing, administering, and improving customer technical issues related to cloud platforms and infrastructure services, troubleshooting monitoring alerts, and acting as an escalation point for techs inside and outside the team. You will also be involved in incident management, ensuring adherence to customer and SLA commitments, managing personal ticket queues, collaborating with various teams, and providing a fanatical experience to customers. To be successful in this role, you should have 4 to 6 years of experience in Cloud or System Operations Administration in a client-centric ticket queue environment. You should be self-motivated with a strong desire to learn and improve both technical and interpersonal skills. Strong verbal and written communication skills are essential, along with the ability to communicate basic technical information with team members. Additionally, organizational skills, the ability to handle multiple tasks, prioritize work under pressure, and adapt to changing business and technology requirements are crucial for this position. If you are looking to join a dynamic team and work in a challenging yet rewarding environment, then this role is perfect for you. Join us at Rackspace Technology, where we combine expertise with leading technologies to deliver end-to-end solutions and empower customers to embrace the future of technology.,

As a Cloud Computing Platform Administrator at Rackspace Technology, your primary responsibility is to provide administration for cloud computing platforms, networks, and systems. You will play a crucial role in delivering a great customer experience by serving as an escalation point for technical support to customers through chat, phone, and support tickets. Your duties will include responding to the global support ticket queues, completing first-line resolution to issues within scope, and exceeding customer expectations to create and maintain customer loyalty. You are expected to follow company security policies, display good judgment in decision-making, and adhere to relevant policies and standards as directed. You will be required to leverage your working knowledge and skills to perform analytical scientific or operational processes, complete assigned work within your area of expertise, and work with a moderate degree of supervision while following standard operating procedures and scientific methods. In terms of critical competencies, you should understand service delivery effectiveness within your scope of work and provide customers with basic, standard information regarding products and offerings. You are also expected to develop troubleshooting knowledge for Linux and Windows operating systems, expertise in a cloud computing platform such as AWS, and knowledge related to application servers, hosting servers, database servers, and more. Key responsibilities of this role include resolving or escalating level-appropriate technical issues for customers, securing, administering, and improving customer technical issues related to cloud platforms and infrastructure services, troubleshooting monitoring alerts, acting as an escalation point for techs, and ensuring adherence to customer and SLA commitments. You will collaborate with Account Managers and Business Development Consultants, share knowledge with other administrators, and provide a Fanatical Experience to customers. To be successful in this role, you should have 4-6 years of experience in Cloud or System Operations Administration in a client-centric ticket queue environment. You must be self-motivated with a strong desire to learn and improve both technical and people skills. Strong communication skills, organizational skills, ability to handle multiple tasks under pressure, interact confidently with various areas of the business, and adapt to changing requirements are essential for this position. Rackspace Technology is a leading multicloud solutions provider that combines expertise with the world's leading technologies to deliver end-to-end solutions across applications, data, and security. Join our team of experts on a mission to embrace technology, empower customers, and deliver the future.,

As a Technical System Analyst at Barclays, you will play a crucial role in spearheading the evolution of the digital landscape, driving innovation and excellence. Your primary responsibility will be to utilize cutting-edge technology to revolutionize the digital offerings, ensuring unparalleled customer experiences. Working as part of a team of developers, you will deliver a robust technology stack by leveraging your strong analytical and problem-solving skills to understand business requirements and deliver high-quality solutions. To excel in this role, you should have experience with software development methodologies like Agile, possess awareness of leading-edge tools, techniques, and services within the IT domain. Your expertise should include software development proficiency in languages and technologies such as Java17.21, J2EE Frameworks (Spring Core, Spring Boot), Databases (Oracle / DB2), Micro-services, REST API, jQuery, HTML5, CSS, application servers like JBoss and Tomcat, Version Control Software (Bit Bucket / Git), Junit, Mockito, TDD, Agile-Scrum methodologies, cloud technologies, DevOps, Jenkins pipeline, among others. Collaboration with Solution Architects will be essential to convert the Architecture Vision into high-level and low-level designs. Your role will involve conducting technical analysis of requirements, reviewing and creating business and technical flow documentation, and working closely with developers and testers to ensure the completeness of requirements. Additionally, valuable skills for this position include previous experience working with global teams and understanding of AWS, Microservice/API-oriented architectures. You will be evaluated based on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills. This opportunity is located in Pune, India. **Purpose of the Role:** The purpose of this role is to support the organization in achieving its strategic objectives by identifying business requirements and proposing solutions to address business problems and opportunities. **Accountabilities:** - Identify and analyze business problems and client requirements necessitating organizational change. - Develop business requirements to tackle business problems and capitalize on opportunities. - Collaborate with stakeholders to ensure solutions meet their needs and expectations. - Assist in creating business cases justifying investment in proposed solutions. - Conduct feasibility studies to assess the viability of proposed solutions. - Monitor project progress and report on it to ensure timely and budget-compliant delivery of proposed solutions. - Develop operational and process designs to ensure solutions are delivered within the agreed scope. - Support change management activities, including the development of a traceability matrix for successful implementation and embedding of proposed solutions. **Analyst Expectations:** - Perform assigned activities in a timely manner and to a high standard, driving continuous improvement. - Demonstrate in-depth technical knowledge and experience in the assigned area of expertise. - Lead and supervise a team, guiding professional development, allocating work requirements, and coordinating resources. - For leadership roles, exhibit clear leadership behaviors to create an environment for colleagues to excel. - For individual contributors, develop technical expertise in the work area and act as an advisor where needed. - Impact the work of related teams within the area and partner with other functions and business areas. - Take responsibility for operational processing and activities, escalating breaches of policies/procedures when necessary. - Advise and influence decision-making within the area of expertise, owning risk management and strengthening controls. - Maintain an understanding of how own sub-function integrates with the function and the organization's products, services, and processes. - Resolve problems by identifying solutions through acquired technical experience, guiding and persuading team members, and communicating complex/sensitive information. - Act as a contact point for stakeholders outside the immediate function, building a network of external contacts. All colleagues are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as demonstrate the Barclays Mindset of Empower, Challenge, and Drive.,

As a Senior Tech Support Engineer at our organization, you will be responsible for providing advanced technical support for complex issues that require deep troubleshooting, root cause analysis, and collaboration with development, operations, and customer support teams. Your role will be crucial in ensuring system stability, maintaining high customer satisfaction, and driving continuous improvement in support processes. To qualify for this position, you should hold a Bachelor's degree in engineering or an equivalent field. Additionally, you must have at least 7 years of experience, with a minimum of 3 years in a technical support role. Strong expertise in troubleshooting complex applications, systems, or network issues is essential, along with a solid understanding of technologies like application servers, databases (e.g., SQL Server, PostgreSQL), C#, WebAPI, and cloud platforms such as Azure and AWS. Proficiency in log analysis tools, monitoring systems, and debugging tools is required, along with experience in C#, .NET Core/.NET Framework. Familiarity with ticketing and incident management systems like ServiceNow, Salesforce, and Jira is a plus. You should possess strong problem-solving skills, the ability to work independently under pressure, and excellent analytical capabilities. Experience with cloud platforms, knowledge of CI/CD pipelines, DevOps concepts, and supporting mission-critical applications are advantageous. Exposure to monitoring tools like Splunk, AppDynamics, or Datadog is also beneficial. Your duties will include providing advanced technical support for Level 3 issues, conducting deep root cause analysis for recurring incidents, and collaborating with various teams to resolve complex defects and performance issues. You will be responsible for analyzing logs, monitoring system behavior, creating knowledge base articles, and participating in deployment validations and post-release monitoring. Additionally, you will identify areas for automation and process improvement to reduce future support incidents. Communication with customers and stakeholders during incident resolution, guiding and mentoring junior team members, and staying updated with industry trends and emerging technologies are integral parts of this role. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.,

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.

As a member of the F5 Bot Defense Tactical Security team, your role will encompass driving the advancement of cutting-edge bot defense technology offered as a service. Collaborating seamlessly with counterparts in both product and engineering groups, you will play a pivotal role in fortifying F5s proactive stance against emerging threats. Your journey will involve immersing yourself in a comprehensive grasp of the diverse OWASP Automated Threats to Web Applications across industries, and actively tracking the dynamic evolution of attacker tools, tactics and procedures throughout their campaigns. Join us in shaping the future of security and ensuring F5 remains at the forefront of safeguarding Web applications. Job Duties and Responsibilities Responsible for the real-time mitigation and analysis of threats on F5s customer applications and platforms Configure and maintain current iterations of monitoring and alerting tools and participate in the development process to improve their performance and effectiveness Create and review documentation and process regarding recurring incidents, new standard operating procedures/runbooks, knowledge transfer material, etc. Recommend and drive process improvements to enhance operational efficiency Work closely with Research, Engineering, Technical Account Managers and other teams cross-functionally within the company Assist, mentor and train analysts regarding detecting, monitoring and escalating security incidents Work firsthand with F5 customers to handle escalations and recommend strategies for on-going threats to improve security posture Qualifications: B.S. or equivalent experience in the technology or security field (coding, sql or any database querying, threat hunting) Technical background, with demonstrable experience in web and mobile application technologies, networking, and cybersecurity Working knowledge of the various components of a modern, scalable web application, including CDNs, proxies, load balancers, application servers, WAFs, etc. Familiar with querying and data analysis of large data sets (SQL, Python, ElasticSearch, Splunk, excel) Ability to thrive in a fast-paced environment; Self-motivated and proactive, with demonstrated creative and critical thinking capabilities. 3+ years of experience.