Posted:3 months ago|
Platform:
Work from Office
Full Time
Involve in support / minor enhancement activities. Provide support on L1/L2 tickets, Analyze the issue and identify the root cause Work on the service requests assigned, close tickets in agreed SLA Support in providing ad-hoc report requests Co-ordinate with vendor /L3 teams with technical details Understand existing process, system functionalities and interfaces. Provide suggestion for improvement. Primary Skills Should have 4-5 year of experience in Yardi application support. Possess good knowledge in Yardi functionality across modules Should have good analytical skills and knowledge of SQL Knowledge of ITIL process, ServiceNow is preferred. Knowledge on capital investment is preferred. Capable to quickly learn new things and adapt to a new environment Should have Good Communication and client interaction Skills.
Capgemini
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