Appliances Trainer

As a Trainer - Quality & Process at RentoMojo, you will be a key member of the warehouse team, responsible for maintaining high standards of quality and service and ensuring adherence to company processes. Your role involves designing and delivering engaging training programs related to quality and after-sales service, while also managing the training program across all cities. Your primary responsibilities include managing the feedback loop, acting as a subject matter expert for the appliance category, designing and delivering comprehensive training programs on warehouse processes, quality control procedures, and policies, conducting regular training sessions, coaching warehouse staff on best practices, identifying areas for improvement in quality and process efficiency, implementing new processes to optimize warehouse operations, collaborating with other teams to address quality control issues, tracking and measuring the effectiveness of training programs, and staying updated on industry best practices. To be successful in this role, you should possess a Bachelor's degree with a minimum of 2 years of experience in after-sales service, proven experience in developing and delivering training programs, a strong understanding of warehouse processes and quality control procedures, excellent communication and interpersonal skills, the ability to multitask and prioritize workload, strong analytical and problem-solving skills, proficiency in Microsoft Office Suite/G Suite, a passion for quality and continuous improvement, and preferably a technical background in after-sales services of appliances. In return, you can expect a competitive salary and benefits package, the opportunity to have a significant impact on warehouse operations, a fast-paced and dynamic work environment with a talented team, and the chance to be part of a company that is revolutionizing the furniture rental industry. This is a full-time, permanent position with benefits including health insurance, paid sick time, and Provident Fund. The work schedule is during the day shift or morning shift, and proficiency in Kannada is preferred. The work location is in person. If you are passionate about home appliances training and meet the qualifications mentioned above, we encourage you to apply and be part of our team.,