App Support Trainee

Bonzer Business Solutions Pvt Ltd.

0 - 4 years

1 - 2 Lacs

Gurugram

Posted:20 hours ago| Platform:

Apply

Skills Required

App Support linux system administration redhat linux networking training nfs server ansible docker yum system administration git apache linux administration devops linux jenkins shell scripting mysql lvm ubuntu dns sql server aws centos itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide level 1 & level 2 support for application-related issues, ensuring timely resolution and user satisfaction.
Monitor application performance and troubleshoot issues as they arise.Making sure that customers query and issues resolved with-in SLA.Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue statusAssist in the deployment of new applications and updates.Document and track support requests using the companys ticketing system.Collaborate with development team to identify and resolve issues.Ready to work in rotational shifts.Qualification - GraduationTechnical skills :QGood understanding and knowledge of Linux ( Red hat/Centos).Understanding of any ticketing systemGood understanding of ITIL processBasics of MS SQLSoft skills required :Good written and spoken EnglishProactive andself drivenTaking responsibility and proven record of improvements

Mock Interview

Practice Video Interview with JobPe AI

Start DevOps Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Bonzer Business Solutions Pvt Ltd.

Information Technology & Services

Example City

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

App Support Trainee