App Support - Consultant- BLR

4 - 8 years

4 - 9 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

App Support - Consultant- BLR - J49574

Role & responsibilities

You will have  
• Proven track record of excelling in a busy delivery environment • Excellent organisational, troubleshooting and problem-solving skills • Strong communication skills written and verbal • Ability to grasp new concepts and learn quickly • Familiarity with ITIL concepts and associated best practice • Experience of one or more industry standard ITSM tools • Ability to work effectively as part of a team or on own initiativeYou may have   • Intermediate knowledge of MS Desktop and Server operating systems • Intermediate knowledge of SQL scripting and/or PowerShell scripting • ITIL Foundation certification • Experience of supporting bespoke software solutions • First-hand experience of incident management & request fulfilment in an Application Support/2nd line context • Release & Deployment experience • Experience of Jira Service Management • Experience of producing management information/reporting for senior management • Service Management experience

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