Working hours – 9pm IST to 6am IST Reporting : VP -customer service Roster based week offs Andheri MIDC No pick and drop facility Client Support Answer incoming calls through DialPad (Customer Service and General Lines) --> Maybe Handle all client care, company and policy inquiries and order inquiries via ZenDesk, phone, and email. Assist clients with sizing, remakes, basic care (cleaning, engraving), and major repairs. Offer tailored advice to clients on jewelry care, maintenance, and best next steps. Order Management Collaborate with the Sales team to build and manage custom invoices, order changes, cancellations or exchanges. Ensure proper order tagging and communicate order updates to clients. Report issues with processes or system limitations/bugs. Support clients with order shipment date confirmations, and shipping label creation and managing order delays Sales Team Support Respond to client-related questions from the Sales team and offer clear guidance. Develop and deliver training on internal systems and processes to improve team performance. Qualifications 3–5 years of experience in fine jewelry, diamonds, luxury retail, client care Proficiency in Shopify and ZenDesk (or similar CRM platforms). Exceptional communication and interpersonal skills. Strong organizational abilities and meticulous attention to detail. Ability to multitask and prioritize in a fast-paced, high-touch environment. A collaborative team player with a proactive and solution-oriented approach Job Type: Full-time Pay: ₹650,000.00 - ₹1,000,000.00 per year Schedule: US shift Language: English (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9867844076
Job description About the Company:- Anther HR services were foundend the right fit through recruitment. We have developed a strong and symbiotic relationship with over 20 leading companies across FMCG, Media, BFSI, and E-commerce sectors with expertise in Marketing, Media, and Corporate Support Functions. We practice best hiring practices continuously to ensure that we remain an irreplaceable and preferred hiring partner to organizations. Website - http://anther.co.in/ Location - Vashi Navi Mumbai (7-10 mins walk from Vashi Station(Navi Mumbai)) Role & responsibilities :- 1. Sourcing and attracting candidates through various channels, such as job boards, social media, and networking. 2. Screening resumes and conducting initial interviews to assess candidate suitability. 3. Coordinating and scheduling interviews between candidates and clients. 4. Providing feedback to candidates after interviews and managing communication throughout the hiring process. 5. Building and maintaining a pipeline of qualified candidates for current and future job openings. 6. Developing and maintaining strong relationships with clients to understand their hiring needs and preferences. 7. Negotiating offers and terms of employment between candidates and clients. 8. Ensuring compliance with relevant employment laws and regulations. 9. Keeping abreast of industry trends and best practices in recruitment. 10. Contributing to team meetings and brainstorming sessions to improve recruitment processes and strategies. Preferred candidates :- 1 to 6 years of experience in Non-IT & IT recruitment Proven experience as a recruiter, preferably in a consultancy firm or staffing agency. Excellent communication and interpersonal skills, with the ability to build rapport with candidates and clients. Proficiency in using recruitment tools and platforms, such as applicant tracking systems and social media networks. Flexibility and adaptability to work with different clients and industries. Perks and benefits :- Incentives over and above CTC Work-Life Balance Health Insurance Salary Range - 2.5LPA to 4.5 LPA Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Application Question(s): How many years of experience do you have in recruitment? Are you keen on working with a consultancy/recruitment firm? Work Location: In person
Hi, We are hiring for a prominent Indian multinational corporation in the FMCG sector Below are the details Roles and Responsibilities: Conduct stability studies on oral care, personal care and home care formulas Manage stability chambers and inventories studies and ensure thorough documentation as per ALCOA# and cGMP## practices Daily monitoring of Laboratory and chamber area temperatures Daily verification and calibration of basic analytical equipment Conduct basic raw material analysis on various chemical and physical parameters to establish/design specifications. Complete water testing, including liaison with 3P labs for external analysis. Qualification: M.Sc. in Analytical/Inorganic Chemistry with strong fundamental knowledge in basic chemistry and fair to good exposure to techniques and instrumentation. Working knowledge of Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs) If interested please share your resume on this email ID : [email protected] Job Type: Full-time Pay: ₹250,000.00 - ₹300,000.00 per year Work Location: In person
Hi, We are hiring for one of our D2C clients Role: Brand Manager Loc: Mumbai Exp: 3+ years of relevant exp and from good B schools Work Model: 5 days (WFO) Job Description: Role Brief: This role sits at the crossroads of consumer insight, product development, and brand storytelling. You will translate our brand ethos into products that not only meet customer needs but also build equity, tell a compelling story, and strengthen our identity. From shaping the product roadmap to positioning and packaging, you’ll play a key role in crafting a brand people don’t just buy from—but believe in. Key Responsibilities : Product Strategy: Define and own the product roadmap aligned with brand strategy and market trends. Identify market gaps, evolving travel needs, and consumer preferences to feed product development opportunities Benchmark against competition across Indian and global markets Product Development Lead the development and execution of a New Product Development (NPD) calendar. Translate customer insights into product briefs for the design team. Work closely with design, sourcing, and manufacturing teams to ensure new products align with the brand’s values and market demand. Go-to-Market & Launches Craft compelling product narratives in alignment with brand identity Collaborate on go-to-market strategies including naming, packaging, positioning, and campaign messaging Oversee the entire product launch process, including planning, execution, and post-launch Analysis and make recommendations for improvements. Cross-functional Collaboration Work closely with internal teams – Design, Sourcing, Manufacturing, Sales (Offline & Ecommerce). Ensure alignment across teams on product specs, timelines, and availability Be the custodian of the product throughout its lifecycle Pricing & Positioning: Manage category-specific promotions and pricing strategies Brand Management: Define and evolve the brand’s positioning, voice, and visual identity Maintain consistency in brand messaging, visual identity, and overall brand experience across all channels. Develop annual brand plans aligned with business objectives and customer insights Monitor and measure brand health through qualitative and quantitative tools Marketing & Communication: Lead brand campaigns—from brief to execution. Collaborate with internal creative teams and external agencies to develop impactful communication Ensure consistency of brand tone and messaging across channels (social, website, e-commerce platforms, retail, others). Interested candidates can apply and/ or DM.
About the Company: Anther HR Services is a leading recruitment consultancy specializing in end-to-end hiring solutions . We work with 20+ top brands across FMCG, Media, BFSI, and E-commerce sectors , with strong expertise in Marketing, Media, and Corporate Support Function hiring . Our mission is to deliver the right talent, right fit, right time making us a trusted hiring partner for leading organizations. Website: http://anther.co.in/ Location: Vashi, Navi Mumbai (7 to 10 mins walk from Vashi Station) Word Days - Monday to Friday (5 Days work from office) Key Responsibilities: Manage end-to-end recruitment for Non-IT and IT roles sourcing, screening, shortlisting, and closing positions. Source candidates through job portals (Naukri, LinkedIn, Indeed), social media hiring, headhunting, and referrals . Conduct telephonic interviews to assess candidate skills, experience, and fitment. Coordinate and schedule client interviews ; ensure timely feedback and candidate engagement. Build and maintain a talent pipeline for future hiring requirements. Collaborate with hiring managers and clients to understand job descriptions and role expectations. Handle salary negotiation, offer rollout, and candidate onboarding follow-ups . Ensure timely closures while maintaining high quality of hires. Stay updated on industry trends, recruitment strategies, and talent acquisition best practices . Preferred Candidate Profile: 16 years of experience in Recruitment / Talent Acquisition / HR Consulting . Experience in Non-IT and IT hiring ; exposure to FMCG, Media, BFSI, or E-commerce roles is a plus. Prior experience in a consultancy or staffing agency preferred. Excellent communication, sourcing, screening, and negotiation skills . Hands-on experience with ATS, job portals (Naukri, LinkedIn), and social media hiring tools . Ability to work in a fast-paced, target-driven environment and manage multiple mandates. Perks & Benefits: Competitive salary with attractive incentives & performance bonuses . Exposure to top brands across multiple industries. Work-life balance with supportive team culture. Salary Range: 3 – 6 LPA
We are hiring for HR Manager(Operation & Payroll) role with leading Textile Manufacturing Company. Location: Goregoan Factory visit one every week Vasai Location. 6 Days Working (Alternate Saturday Working ) Key Responsibilities: Recruitment: Lead end-to-end recruitment lifecycle across departments (sourcing to onboarding). Collaborate with department heads to understand hiring needs and job specifications. Develop and implement recruitment strategies to attract top talent. Conduct interviews and manage selection processes. Manage recruitment portals, social media hiring, and external consultants. Ensure timely offer rollouts and pre-joining formalities. Payroll Management: Process monthly payroll accurately and in a timely manner. Maintain payroll records, attendance, leave data, and employee databases. Ensure compliance with statutory deductions (PF, ESI, PT, TDS, etc.). Coordinate with finance and external vendors for payroll disbursement. • Handle reimbursements, incentives, bonus, and full & final settlements. Compliance & Documentation: Maintain accurate HR records including offer letters, contracts, and policy documents. Ensure all employee data is kept up to date and confidential. Monitor labor law compliance and update internal policies accordingly. Handle audits related to HR and payroll. Employee Relations: Support onboarding, induction, and employee engagement initiatives. Address employee queries related to salary, policies, and benefits. Monitor employee satisfaction and support grievance redressal. Key Requirements: Bachelors or Masters degree in Human Resources, Business Administration, or related field. 6+ years of experience in HR, with strong exposure to recruitment and payroll. Strong understanding of Indian labour laws and statutory compliances. Excellent communication, interpersonal, and organizational skills. Attention to detail, confidentiality, and multitasking ability Interested candidates can share their resume at soniya@anther.co.in
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