Working hours – 9pm IST to 6am IST Reporting : VP -customer service Roster based week offs Andheri MIDC No pick and drop facility Client Support Answer incoming calls through DialPad (Customer Service and General Lines) --> Maybe Handle all client care, company and policy inquiries and order inquiries via ZenDesk, phone, and email. Assist clients with sizing, remakes, basic care (cleaning, engraving), and major repairs. Offer tailored advice to clients on jewelry care, maintenance, and best next steps. Order Management Collaborate with the Sales team to build and manage custom invoices, order changes, cancellations or exchanges. Ensure proper order tagging and communicate order updates to clients. Report issues with processes or system limitations/bugs. Support clients with order shipment date confirmations, and shipping label creation and managing order delays Sales Team Support Respond to client-related questions from the Sales team and offer clear guidance. Develop and deliver training on internal systems and processes to improve team performance. Qualifications 3–5 years of experience in fine jewelry, diamonds, luxury retail, client care Proficiency in Shopify and ZenDesk (or similar CRM platforms). Exceptional communication and interpersonal skills. Strong organizational abilities and meticulous attention to detail. Ability to multitask and prioritize in a fast-paced, high-touch environment. A collaborative team player with a proactive and solution-oriented approach Job Type: Full-time Pay: ₹650,000.00 - ₹1,000,000.00 per year Schedule: US shift Language: English (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9867844076

Job description About the Company:- Anther HR services were foundend the right fit through recruitment. We have developed a strong and symbiotic relationship with over 20 leading companies across FMCG, Media, BFSI, and E-commerce sectors with expertise in Marketing, Media, and Corporate Support Functions. We practice best hiring practices continuously to ensure that we remain an irreplaceable and preferred hiring partner to organizations. Website - http://anther.co.in/ Location - Vashi Navi Mumbai (7-10 mins walk from Vashi Station(Navi Mumbai)) Role & responsibilities :- 1. Sourcing and attracting candidates through various channels, such as job boards, social media, and networking. 2. Screening resumes and conducting initial interviews to assess candidate suitability. 3. Coordinating and scheduling interviews between candidates and clients. 4. Providing feedback to candidates after interviews and managing communication throughout the hiring process. 5. Building and maintaining a pipeline of qualified candidates for current and future job openings. 6. Developing and maintaining strong relationships with clients to understand their hiring needs and preferences. 7. Negotiating offers and terms of employment between candidates and clients. 8. Ensuring compliance with relevant employment laws and regulations. 9. Keeping abreast of industry trends and best practices in recruitment. 10. Contributing to team meetings and brainstorming sessions to improve recruitment processes and strategies. Preferred candidates :- 1 to 6 years of experience in Non-IT & IT recruitment Proven experience as a recruiter, preferably in a consultancy firm or staffing agency. Excellent communication and interpersonal skills, with the ability to build rapport with candidates and clients. Proficiency in using recruitment tools and platforms, such as applicant tracking systems and social media networks. Flexibility and adaptability to work with different clients and industries. Perks and benefits :- Incentives over and above CTC Work-Life Balance Health Insurance Salary Range - 2.5LPA to 4.5 LPA Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Application Question(s): How many years of experience do you have in recruitment? Are you keen on working with a consultancy/recruitment firm? Work Location: In person

Hi, We are hiring for a prominent Indian multinational corporation in the FMCG sector Below are the details Roles and Responsibilities: Conduct stability studies on oral care, personal care and home care formulas Manage stability chambers and inventories studies and ensure thorough documentation as per ALCOA# and cGMP## practices Daily monitoring of Laboratory and chamber area temperatures Daily verification and calibration of basic analytical equipment Conduct basic raw material analysis on various chemical and physical parameters to establish/design specifications. Complete water testing, including liaison with 3P labs for external analysis. Qualification: M.Sc. in Analytical/Inorganic Chemistry with strong fundamental knowledge in basic chemistry and fair to good exposure to techniques and instrumentation. Working knowledge of Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs) If interested please share your resume on this email ID : [email protected] Job Type: Full-time Pay: ₹250,000.00 - ₹300,000.00 per year Work Location: In person