About the Role The role involves managing all Information Technology systems, including servers, laptops, operating systems, telephones, software applications, and peripherals, while ensuring alignment with organizational goals and objectives. Responsibilities Manage all Information Technology systems, including servers, laptops, operating systems, telephones, software applications, and peripherals. Provide expertise and support during systems upgrades, installations, conversions, and file maintenance. Manage systems development, enhancement, and integration with existing systems. Collaborate with internal stakeholders to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation. Regularly communicate with Client Government, executive management, and all users of information services and systems. Provide innovative solutions to the enterprise, focusing on cost-saving initiatives and technologically superior solutions. Develop and ensure implementation of all Information Technology policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision. Manage financial aspects of the Information Technology Division, including purchasing, budgeting, and budget review. Keep current with the latest technologies and determine new technology solutions to meet business and system requirements. Support Information Technology governance by enforcing policies, performing corporate Information Technology risk management functions, and overseeing procurement and implementation of projects and equipment. Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. Manage client relationships (internal and external) and overall stakeholder management, ensuring alignment with organizational goals and objectives. Manage and develop staff, including performance management, training, and career development. Create and maintain a robust talent pipeline to ensure succession planning (1:2 ratio). Oversee corporate governance within the assigned region, ensuring alignment with organizational principles, policies, and regulations. Show more Show less
About the Company Position is with a leading Financial Company which offers a comprehensive range of loan solutions for more than 15 years in India. Their primary services constitute financing of SME for working capital and growth, personal loans, loans for commercial vehicles and two-wheelers, home improvement loans, loans against property, working capital loans for urban self-employed, loans for rural livelihood advancement, rural housing finance and financing of various rural micro-enterprises. Position:-Head collection strategy and Governance Responsibilities Develop and implement strategic collection plans and initiatives to maximize collection/recovery of overdue loan amounts while minimizing losses and delinquencies. Optimize treatment on the performance of Pre-Delinquency Management & Early Delinquency Management utilizing customer attributes and behavioral model techniques along with BIU and design the matchmaking of Risk vs Channel. Setting up Targets and monitoring the performances of the team on collection efficiencies & provision release. Design and implement end-to-end collections, recovery and legal review framework to improve efficacy. Align payouts of agencies to the overall performance targets from time to time for the organization thus driving desired behaviour and financials. Adherence to expense budgets by monitoring collection costs by improving efficiencies. Ensure to have robust collection platform that the collections team can leverage to ease out their day-to-day operations, co-ordinate with the development team to enhance the platform as per our requirements & conduct UAT and ensure implementation within specified timelines. Annual Budgeting activity on NPA & GCL along with the cost budgeting and ensure the actuals are within the budget. Ensure to execute the collection processes as defined in the Collection policy & SOPs. Carried out periodic amendments in Policy & SOPs basis any changes proposed by regulatory. Guidance/suggestion to policy team on trends observed in delinquent data. Build controls and checks at all levels of collection operations through RCSA and KRI to ensure strong self-checks and thus ensure minimum audit gaps. Location:-Mumbai
We are hiring for a leading Private Sector Bank known for its strong presence in retail and Corporate Banking Job Requirements Role/ Job Title: Product Sales Lead-Cross Sell Function/ Department: Cross Selling Unit Roles & Responsibilities: Manage Outbound Call Centre who is responsible to generate business for Cross Sell of various products Generate interest of customers who are pre-approved for Bank’s financial services through outsourced call centre Understand call centre management along with strong knowledge on the mechanism of technology as to how the Dialer in call centre helps grow the business rapidly Align with business budget monthly, quarterly and yearly and design strategy to deliver the business Analytics management – Database management to gauge the output and align dialling strategies for better output Develop strategy to deliver qualitative business using triggers like – Incentives, Customer Experience, Attrition management Increased call centre business output, while maintaining call procedures for maximum effectiveness Design review mechanism at every layer to understand the pulse and define strategies Conduct performance reviews periodically for better deliveries Responsible to manage complete hierarchy of Outsourced call centre through strong relationship management Maintaining & approving call centre billing month on month and driving efficiencies to lower the cost Skilled to create performance matrix for a review with Bank’s Leadership team Skilled to manage technical queries encountered in day to day call centre operations and resolve the same with internal & external stake holders Identify process weaknesses to improve sales with quality Strong process orientation on daily business delivery Facilitate call centre workflows, processes, and procedures Education Qualification: Graduation: Any Post Graduation: MBA preferred Experience: 12-18 years in BPO and credit cards sales Age: Max. 38, can go upto 40 if relevant experience is there
Job Purpose: This role is instrumental in acquiring HNI & UHNI clients and building relationships with the bank. They have to sell Investment products like Mutual Fund /AIF/PMS etc to Private Banking clients to generate fee income Roles & responsibilities: Nurture and manage end to end customer relationships by fulfilling all their banking needs through wealth solutions. Provide a seamless banking experience from a product and interpersonal point of view. Achieve organizational objectives of high customer satisfaction scores. Acquire customers through natural market, open market activities, references from internal sources via existing branch and digital networks. For Private Banking – we need senior resource with private banking experience (more AUM with a lesser number of clients is a good fit) . Secondary Responsibilities: Ensure regulatory compliance. High relationship management orientation; ability to forge effective relationships Strong focus on service delivery. Execution-oriented, i.e. driven to achieve results.
JOB Purpose The Total Rewards Manager will spearhead the Compensation & Performance Management processes. This role will partner with HR business partners, Finance, and business leaders to ensure competitive and equitable compensation structures. The ideal candidate balances rigorous data analysis with practical knowledge of performance frameworks and HR systems influencing employee engagement and organizational effectiveness. JOB Profile Compensation Management Conduct market benchmarking and internal equity analyses • Administer annual salary review cycles, bonus programs, and incentive plans • Maintain and update compensation databases, job families, and grading structures • Collaborate with Finance and HRBPs to align budgets and ensure compliance Performance Management • Coordinate full performance cycle: goal setting, mid-year check-ins, and year-end reviews • Train managers and employees on performance tools, frameworks (OKRs/KPIs), and rating calibration • Analyze performance data to identify trends, coaching needs, and talent risks • Facilitate calibration sessions, talent reviews, and succession planning discussions Analytics & Reporting • Design dashboards and reports on pay equity, compensation trends, and performance outcomes • Translate complex data into actionable recommendations for leadership Compliance & Governance • Ensure adherence to internal policies and external regulations • Support audits and maintain documentation for compensation and performance processes EDUCATION QUALIFICATION AND EXPERIENCE 3 years of hands-on experience in compensation and/or performance management • MBA or equivalent in Human Resources
Client - Leader in Capital market Job profile We are seeking a seasoned Technical Project Lead to Serve as a technical lead across all stages of the software development lifecycle. Provide architectural oversight, conduct code/design reviews, and enforce quality assurance. Engage with stakeholders to align technical solutions with regulatory and business requirements in the capital markets domain. Guide teams in the development and support of high-availability, secure financial applications. Ensure smooth DevOps processes and manage L3 production support. Technical Delivery: Lead architecture, design, and development of web-based enterprise applications in the capital markets domain using Java (JSP, Struts, EJB). Review and approve designs , technical specifications , and architecture artifacts . Conduct code reviews to ensure adherence to best practices, design patterns, and maintainability. Drive event-driven architecture implementation for real-time systems. Integrate and deploy on IBM WAS, Apache, Tomcat, and Windows environments. Implement messaging and asynchronous communication via IBM MQ. Optimize SQL queries and data access on IBM DB2. Application Development & Maintenance: Drive development using JSP, Struts, EJB , and event-driven architecture . Oversee integration and deployment on IBM WebSphere Application Server (WAS) , Tomcat , Apache . Implement messaging and event processing using IBM MQ . Optimize backend operations with IBM DB2 and complex SQL queries . Ensure platform scalability, availability, security, and compliance with industry regulations. Platform Management: Manage core modules such as: Investor and Broker eServices Platforms Electronic Contract Note (ECN) Management Securities Settlements and Depository Applications Corporate Actions DevOps and QA: Set up and maintain CI/CD pipelines. Anchor the QA team dedicated for the specific set of applications for test strategy, QA reviews , and quality compliance. Manage L3 support, bug fixing, and performance optimization. Stakeholder Collaboration: Work with Depositories, MIIs, Brokers, Banks, and other regulated entities. Translate business requirements into scalable and secure solutions. Governance and Reviews: Conduct design and code reviews. Ensure compliance with internal standards and regulatory expectations.
Job Overview We are seeking an accomplished Security Architect with 15+ years of experience, who brings a strong foundational background as either a Cloud Architect or an Application Architect , and has further developed deep expertise in cybersecurity. The role is solutioning architecture — focusing on security architecture creation for customer requirements, RFP responses, and proposal defense . The candidate will be responsible for developing high-quality, differentiated, and compliant architecture solutions, tech stack selection, ensuring security is embedded into every proposal while aligning with business outcomes. This is a solutioning role, not a delivery execution role . The primary responsibilities are to: Create solution architectures aligned to client requirements. Decide the right technology stack and reference patterns . Develop solution sizing and costing models . Author compelling solution write-ups and technical documents for RFPs/RFIs/RFQs response Engage with clients in presentations, workshops, and proposal defense sessions. Key Responsibilities 1. Cloud & Application Security Expertise For Cloud Architecture background : Design secure multi-cloud and hybrid solutions , including containerized platforms, APIs, and cloud-native controls (CASB, CWPP, CSPM). For Application Architecture background : Define secure application and API architectures , microservices, middleware, and integration strategies. Recommend DevSecOps adoption approaches (at conceptual/solution level). 2. RFP Response & Client Engagement Lead and contribute to RFP/RFI/RFQ responses , ensuring security aspects are well-articulated. Prepare technical solution documents, proposals, and presentations . Participate in client workshops, orals, and proposal defense sessions , articulating both architecture and security perspectives . 3. Security Architecture & Solutioning Create customer-focused security architectures across cloud (AWS, Azure, GCP), on-premises, and hybrid environments . Develop solution blueprints, architecture diagrams, and security reference models tailored to client needs. Align solutions with compliance frameworks (ISO 27001, NIST, PCI-DSS, GDPR, HIPAA, SOX) . Integrate security-by-design principles into cloud and application architectures. 4. Thought Leadership & Advisory Provide advisory inputs to clients on emerging threats, best practices, and security strategy. Support practice development by creating reusable security patterns, templates, and accelerators. Stay abreast of industry trends, regulations, and security innovations to bring insights into proposals. Qualifications & Skills Education: B.Tech (mandatory) in Computer Science, Information Technology, or related discipline. Certifications (mandatory – at least one): Cloud Architect Certifications : AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, or GCP Professional Cloud Architect. Security Certifications : CISSP, CISM, CCSP, or equivalent industry-recognized certifications. Foundational Expertise (must have one of the two): Cloud Architect : Deep knowledge of AWS, Azure, or GCP services , multi-cloud/hybrid cloud design. Application Architect : Strong expertise in enterprise application design, APIs, middleware, microservices, and Kubernetes/Docker . Security Overlay Expertise: Proficiency in application security, cloud security, IAM, zero-trust, API security, and threat modeling . Familiarity with cryptography, VPNs, IDS/IPS, SIEM, and endpoint protection . Client-Facing & RFP Experience: Proven experience in RFP/RFI response creation, solutioning, and proposal defense . Strong ability to collaborate with sales teams for client requirements Excellent presentation skills with ability to simplify complex technical concepts for clients. Core Skills: Strong architecture design, analytical thinking, and stakeholder engagement . Ability to bridge technical depth with business acumen . Leadership qualities with ability to influence decision-makers .