Job Description – Office Manager (Admin) Position: Office Manager – Administration Experience Required: Minimum 2–3 years in Office Administration / Managerial role (Travel industry experience preferred) Location: [ Siddha Weston Building, 9, Weston Street] Salary: 30000/- fixed Key Responsibilities: Oversee day-to-day office administration and ensure smooth operations. Manage staff attendance, discipline, and work allocation. Maintain proper records, files, and documentation (digital & physical). Coordinate with management, back office, tele calling, and marketing teams. Ensure office supplies, equipment, and resources are available. Prepare and submit daily/weekly/monthly reports to management. Handle basic HR functions (recruitment support, onboarding, leave management). Resolve office-level issues and maintain a positive work environment. Ensure compliance with company policies and deadlines. Required Skills & Qualities: Strong leadership and people management skills. Excellent communication skills in Bengali, Hindi & English. Good knowledge of MS Office (Excel, Word, PowerPoint). Ability to handle multiple tasks under pressure. Problem-solving and decision-making ability. Well-organized, disciplined, and professional attitude.
Job Description – Telecaller (Travel Industry Preferred) Company name- Disha tours and leisures Position: Telecaller Experience: Minimum 1 year (Travel industry experience preferred) Location: [Flat - 219, 2nd Floor, Siddha Weston Building, 9, Weston Street (Near Lal Bazar), Mission Row Extension, Kolkata, West Bengal- 700013 Salary: Attractive + Incentives Required Skills & Qualities: Minimum 1 year telecalling experience (Travel industry preferable). Confidence and positive attitude. Excellent communication skills in Bengali, Hindi & good English. Good computer knowledge (MS Office / CRM). Strong convincing power & customer handling skill. Ability to handle pressure and achieve sales/booking targets. Key Responsibilities : Make outbound calls to prospective clients regarding travel packages and services. Follow up on leads generated through the company database or self-sourcing. Communicate with customers in a clear, polite, and professional manner to confirm bookings. Provide information and assistance to existing clients regarding tours and services. Maintain accurate records and update data in CRM / MS Excel. Achieve daily, weekly, and monthly calling and booking targets.
Job Description – Back Office Executive (Travel Industry) Position: Back Office Executive – Travel Industry Experience Required: Minimum 1 year in Travel Industry (Air Ticketing / Visa / Packages / DMC) Location: [Siddha Weston Building, 9, Weston Street] Salary: 15000-18000 Key Responsibilities: Handle domestic and international air ticket bookings (individual & group). Negotiate and manage group fares with airlines. Prepare and process visa documentation and coordinate with embassies/agents. Create domestic and international tour itineraries as per client requirement. Connect and coordinate with Destination Management Companies (DMCs) for rates, bookings, and confirmations. Prepare quotations, package costing, and proposals for clients. Maintain accurate records and databases in CRM / MS Excel. Support front office/marketing team with required travel-related back-end operations. Ensure timely communication and follow-up with suppliers and partners. Required Skills & Qualities: Minimum 1 year experience in back-office operations in the travel industry. Strong knowledge of air ticketing (domestic & international) and visa processes. Good understanding of DMC coordination & package costing. Proficiency in MS Office & CRM software. Excellent communication skills (Bengali, Hindi, English). Strong organizational skills and ability to handle multiple tasks under pressure. Detail-oriented, with problem-solving and negotiation skills.