We're hiring Jr . Technical Support Associates (Night Shift) on an urgent basis for the Surat location. If you are interested and eligible then reply along with your updated resume to hr@anandsystems.com About The Company Established in 1998, it began on a small scale and has grown to become one of the leading companies in the hospitality industry. Today, we use our experience to assist hotels in 160 countries/regions. We offer full-featured hotel software that includes all the functions that are expected at a hotel front desk, back office, and additional POS stations such as restaurants and bars. Our focus has always been to give hoteliers with a complete one-stop solution for all their technical needs. Job Profile l Provide Software support to Clients. l Provide Software training to Clients. l Attend in progress calls with Live chat l Attend Voicemails l Installation of Desktop and Cloud. l Report bug issues to developers. l Emails to clients. Job Requirements l Good Command over the English language. l Experienced Candidate Worked In BPO/Call Center Preferred l I.T/Software Knowledge required. l Experience - 2 or More years. l Willing to work in Night shifts. Perks l 5 Days working. l Competitive Salary! l Yearly increments. l 2 Lakh Medical insurance covered l Birthday Gifts, Joining Gifts, Picnics, Events celebration. l Award Recognition to Best Employees. l Weekly snacks party. l Company Lunch-Dinner Functions. l Vacation Time off l Festival Leave. l Benefits of various statutory compliance i.e PF, ESIC, Gratuity l World-class infrastructure & Brilliant co-workers. l Accelerated Career Growth. l 2 Years Bond. Website: www.anandsystems.com Linkedin - https://www.linkedin.com/company/anand-systems-inc Facebook - https://www.facebook.com/AnandSystems Instagram - https://www.instagram.com/anandsystemsindia If you're a highly motivated and skilled Support Specialist with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.
Company Description Anand Systems Inc. is a leading developer of hotel and motel software. Our commitment to innovation in the hospitality industry ensures optimal software solutions for our clients. For more detailed information, please visit our website www.anandsystems.com Role Description This is a full-time, on-site role located in Surat. The candidate for this role will be responsible for day-to-day tasks that may include software development, customer support, quality assurance, and implementation of hotel software solutions. The candidate will also be involved in troubleshooting and resolving technical issues. Qualifications Experience in software support and /or similar roles Customer support and troubleshooting skills Knowledge of hotel/motel industry software Excellent problem-solving abilities Strong communication skills, both written and verbal Ability to work on-site in Surat Bachelor’s degree in Computer Science, Information Technology, or related field Prior experience in the hospitality industry is a plus
As a part of Anand Systems Inc., a leading developer of hotel and motel software, you will play a crucial role in providing optimal software solutions to our clients in the hospitality industry. Your responsibilities will include: - Software development, customer support, quality assurance, and implementation of hotel software solutions. - Troubleshooting and resolving technical issues to ensure smooth operations for our clients. To excel in this role, you should possess the following qualifications: - Experience in software support and/or similar roles. - Customer support and troubleshooting skills. - Knowledge of hotel/motel industry software. - Excellent problem-solving abilities. - Strong communication skills, both written and verbal. - Ability to work on-site in Surat. - A Bachelor's degree in Computer Science, Information Technology, or a related field. - Prior experience in the hospitality industry is a plus. Join Anand Systems Inc. and be a part of our innovative team dedicated to revolutionizing the hospitality industry with cutting-edge software solutions.,