Analytics consultant/ Manager - Collections

As a Collections Analyst with extensive experience in credit card collections and operations analytics, you will be responsible for developing and implementing effective credit card collection strategies based on deep data insights and business objectives. Your role will involve driving collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs. You will perform deep dives into large and complex datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas. In this role, you will design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes. Collaboration with business stakeholders across departments will be essential to present insights and drive data-informed decisions. You will lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy, while also mentoring and supporting junior analysts in developing their analytics capabilities and understanding of risk management and collection processes. The ideal candidate for this position should have a minimum of 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors. Advanced SQL skills are a must, with the ability to work with large, complex datasets and develop robust queries. You should also possess a deep understanding of credit card collections lifecycle, definitions, and performance metrics, along with proven experience in designing and running collections strategies and performance tracking models. Strong business acumen is required for translating data into business insights and actions, and excellent communication and interpersonal skills are essential for presenting findings to senior leadership. Your ability to mentor and build analytical capabilities in others, coupled with being highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment, will be key to success in this role.,