Analyst - Managed Service Operations

As a part of FIS, you will be responsible for global asset administration, maintaining records of transactions related to syndication loans and the private debt market. Your role will involve researching and resolving complex operational requests efficiently. The team you will be joining focuses on providing market-leading growth solutions and operational services to the investment bank and broker-dealer community. The solutions offered include loan syndication, capital markets, private debt, and middle market services. With over 2500 FIS employees globally, the team processes more than a billion transactions across various products, utilizing the latest technology stack and monitoring tools to ensure seamless operations. Additionally, the team boasts an annual revenue of $1.1 billion, serving 68 of FIS's top 125 clients. **Key Responsibilities:** - Perform day-to-day operational tasks related to global asset administration - Collaborate with client service, settlement teams, and onshore support for issue resolution - Ensure accurate and timely completion of assigned tasks - Maintain clear communication with US Managers and support teams - Respond to client service escalated emails promptly - Participate in cross-team collaboration to ensure end-to-end delivery - Provide status updates on problem resolutions and outstanding issues - Contribute ideas for process improvement to enhance team efficiency **Qualifications Required:** - Bachelor's degree or equivalent education, training, and work experience - Minimum of 4 years of work experience in financial services - Strong written and verbal communication skills - Flexibility to support business during extended hours - Proficiency in MS-Excel - Quick learner with a proactive approach to handling additional tasks If you have experience in loan syndication and financial services, fluency in English, and excellent communication skills, it would be considered an added advantage.,