Analyst II - Operations

Role Overview: As a candidate for the position, your role will involve performing independent analysis research to find resolutions for business problems. You will work collaboratively with cross-functional teams to gather and analyze information, recommend solutions, and document findings for the implementation of new systems, procedures, or organizational changes. Additionally, you will be responsible for directing the implementation of small projects, developing and maintaining performance reports, and mentoring the team to achieve defined goals. Key Responsibilities: - Work independently with cross-functional teams to gather and analyze information and recommend solutions - Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and enable solutions - Document findings of the study and prepare recommendations for the implementation of new systems, procedures, or organizational changes - Provide solution recommendations to managers based on research and study - Independently direct the implementation of small projects - Develop and maintain performance reports, consulting with management about format, distribution, and purpose - Mentor the team to achieve defined goals Qualifications Required: - Strong analytical and problem-solving skills - Must be a self-starter and quick learner - Ability to work in a team environment - Strong written and oral communication skills - Ability to handle pressure and setbacks - Adaptability - Ability to meet deadlines and manage multiple priorities - PMP certification or UST internal equivalent certification - Good understanding of the IT industry - Experience with MS Word, Excel, PowerPoint, MS Visio, and MS Project About UST: UST is a global digital transformation solutions provider that has been working with the world's best companies for over 20 years. With over 30,000 employees in 30 countries, UST partners with clients from design to operation, embedding innovation and agility into organizations to make a boundless impact and touch billions of lives in the process. Role Overview: As a candidate for the position, your role will involve performing independent analysis research to find resolutions for business problems. You will work collaboratively with cross-functional teams to gather and analyze information, recommend solutions, and document findings for the implementation of new systems, procedures, or organizational changes. Additionally, you will be responsible for directing the implementation of small projects, developing and maintaining performance reports, and mentoring the team to achieve defined goals. Key Responsibilities: - Work independently with cross-functional teams to gather and analyze information and recommend solutions - Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and enable solutions - Document findings of the study and prepare recommendations for the implementation of new systems, procedures, or organizational changes - Provide solution recommendations to managers based on research and study - Independently direct the implementation of small projects - Develop and maintain performance reports, consulting with management about format, distribution, and purpose - Mentor the team to achieve defined goals Qualifications Required: - Strong analytical and problem-solving skills - Must be a self-starter and quick learner - Ability to work in a team environment - Strong written and oral communication skills - Ability to handle pressure and setbacks - Adaptability - Ability to meet deadlines and manage multiple priorities - PMP certification or UST internal equivalent certification - Good understanding of the IT industry - Experience with MS Word, Excel, PowerPoint, MS Visio, and MS Project About UST: UST is a global digital transformation solutions provider that has been working with the world's best companies for over 20 years. With over 30,000 employees in 30 countries, UST partners with clients from design to operation, embedding innovation and agility into organizations to make a boundless impact and touch billions of lives in the process.