Analyst II, GBS Global Blackline

BlackLine COE Analyst

Key Responsibilities

1. System Administration

• Maintain the BlackLine platform

  , including managing user roles, permissions, and security settings.

• Support system updates and upgrades

  to ensure the platform is aligned with the latest functionality and features.

• Collaborate with Kraft Heinz Security Provisioning Platform

  (e.g., Saviynt) to implement structured approval processes.

• Monitor system performance

  and troubleshoot issues either internally or by escalating tickets with BlackLine support.
• Ensure

  data integrity and security

  within the BlackLine system, ensuring compliance with internal controls and policies.

• Assist with new entity setup

  , and configure master data accurately and in a timely manner.
• Perform

  routine system tasks

  , including period and calendar maintenance, report customization, and ensuring timely reconciliation processes.

• Monitor system imports

  and interfaces from subledgers and local ERPs, addressing any discrepancies or issues.

• Participate in meetings

  with BlackLine and consultants to discuss issues, enhancements, and process improvements.

2. User Support

• Provide

  training and support

  to BlackLine users on system functionality, processes, and best practices.
• Troubleshoot

  user issues

  related to the BlackLine platform, identifying solutions or escalating issues as needed.
• Maintain

  user documentation

  and

  training materials

  to ensure all users have the resources to perform their tasks effectively.
• Coordinate and

  provide guidance on user access requests

  , reconciliation assignments, organizational structure, and roles.

• Test BlackLine software

  to ensure both newly implemented and existing functionalities are operating as intended.
• Develop effective communication strategies to

  explain technical solutions in business terms

  and foster positive relationships across teams.

3. Financial Process Alignment

• Execute strategic projects

  related to BlackLine, collaborating with business users to ensure the platform is aligned with their processes.
• Identify

  optimization opportunities

  within BlackLine to improve workflow efficiencies and streamline tasks.

• Collaborate with finance and IT teams

  on system integrations and enhancements to ensure BlackLine effectively supports business requirements.
• Drive

  process standardization

  across regions to ensure consistent use of the BlackLine platform.
• Serve as a

  subject matter expert (SME)

  for Black Line-related projects, such as ERP implementations and automation enhancements (e.g., journal entries, intercompany transactions).

• Define and drive strategies

  for automation, user satisfaction, and operational efficiencies to enhance business value.
• Participate in broader

  BlackLine-related projects

  , proactively identifying technologies to improve productivity, such as intercompany hubs, transaction matching, and other integrations.

4. Reporting and Analysis

• Generate and

  maintain reports and dashboards

  to track system usage, performance, and key metrics.

• Analyze data

  to identify trends, assess the effectiveness of the BlackLine platform, and propose improvements.
• Support

  financial audits

  , including internal, external, and SOX audits, to ensure BlackLine processes meet compliance standards.