Analyst-Data Analytics

At American Express, the culture is deeply rooted in a 175-year legacy of innovation, shared values, Leadership Behaviors, and a steadfast dedication to supporting customers, communities, and colleagues. As a member of Team Amex, you will benefit from robust backing that encompasses comprehensive well-being support and ample opportunities to acquire new skills, evolve as a leader, and advance your career. The Analytics, Investment and Marketing Enablement (AIM) team, a vital component of the GCS Marketing Organization, serves as the analytical powerhouse that drives the Global Commercial Card business. Focused on fostering Profitable Growth in Acquisitions through the utilization of Data, Analytics, and AI-powered Targeting & Personalization Capabilities, this team plays a pivotal role in shaping the future of the business. In this B30 role within the AIM India team, situated in Gurgaon, you will be entrusted with the responsibility of proactive retention and saving a card analytics across the SME segment through various marketing and sales distribution channels. This position offers a unique opportunity to drive a charge volume impact of 2+ Billion, making a substantial contribution to the business. A key aspect of this role involves quantitatively assessing value, deriving actionable insights, and ensuring that these insights are effectively utilized to drive positive outcomes that significantly benefit the business. Key Responsibilities: - Develop/enhance precursors in AI models in collaboration with Decision Science to design tailored treatments based on the precursors. - Act as a key analytical partner to the Marketing and Measurement teams, providing insights on Digital, Field, and Phone Programs aimed at fostering growth and retention. - Support GCS partners with actionable analytical solutions to empower the Field and Phone Sales teams in prioritizing their efforts efficiently. - Collaborate with functional leaders, Strategic Business Partners, and Senior leaders to identify opportunities for enhanced customer engagement and revenue growth. - Demonstrate excellent communication skills to engage, influence, and inspire partners and stakeholders, fostering collaboration and alignment. - Exhibit exceptional execution skills to address issues, identify opportunities, define success metrics, and drive automation and continuous refinement of analytical frameworks. - Demonstrate a willingness to challenge the status quo and exhibit innovative thinking to generate insights, alternatives, and opportunities for business success. - Display a high degree of organization, individual initiative, and personal accountability. Minimum Qualifications: - Proficiency in programming and experience in building models & analytical data products, with skills in technologies like Java, Big Data, PySpark, Hive, Scala, Python. - Strong background in applying cutting-edge statistical and machine learning techniques to solve business problems, leveraging external insights to develop top-tier data science solutions. - Effective communication and interpersonal skills, with the ability to establish and maintain strong working relationships. - Capability to interact effectively with business leaders across various levels. Preferred Qualifications: - Proficiency in statistical techniques such as hypothesis testing, regression, knn, t-test, chi-square test. - Demonstrated ability to work independently and across a matrix organization, collaborating with capabilities, decision sciences, technology teams, and external vendors to deliver solutions efficiently. - Experience with commercial data and the ability to derive insights and drive results. American Express offers a comprehensive benefits package that prioritizes your holistic well-being, ensuring you can perform at your best. This includes support for your physical, financial, and mental health, along with the flexibility needed for personal and professional growth: - Competitive base salaries - Bonus incentives - Financial well-being and retirement support - Comprehensive medical, dental, vision, life insurance, and disability benefits - Flexible working arrangements, including hybrid, onsite, or virtual options based on role and business requirements - Generous paid parental leave policies - Access to global on-site wellness centers and confidential counseling support through the Healthy Minds program - Career development and training opportunities Please note that an offer of employment with American Express is subject to the successful completion of a background verification check, as per applicable laws and regulations.,